How to replace an expired Sberbank bank card, when changing a surname or in case of loss

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Sberbank is the largest, most reliable and popular domestic bank. It is not surprising that a huge number of people in our country use Sberbank cards. These can be debit, credit, payroll cards, etc. From time to time, many holders have a situation where the card needs to be replaced. This may be required for various reasons:

• expiration of its validity
• damage to the card, its breakdown
• card loss
• changing the personal data of the bank card holder (last name or first name)

In any of these cases, you can contact the bank to order a new card or reissue it using several methods.

After the expiration of the card

If the application for reissuance was not written, when the validity period expires, the card will be automatically blocked. Sberbank allows its clients to write an application for reissue before it expires. If this is a salary card, often the employer himself orders its reissue. To reissue an expired card, you need to go to the bank branch, taking your passport and this card. The card itself remains at the same time in the bank, and is disposed of in front of its owner. Do you know, ?

Even if the client did not have time to write an application for re-issuance, and the card was blocked, there is nothing to worry about. The funds on the card will not go anywhere. Only until a new card is issued and delivered, access to funds is possible only through the bank's cash desks.

Change of surname or other personal data

You should apply personally to the bank, or to your employer, if it is a salary. One passport will not be enough. It is necessary to provide more documents to prove the fact that the name or surname has been changed. To do this, you need to contact the bank or the employer, write a statement with information that the data of the bank card holder has been changed, provide a passport and a certificate confirming this.

This certificate can be provided at the registry office where the passport was changed. You can also provide some other document to confirm the fact, for example, a certificate of marriage or divorce, since this is the most common reason when people, especially women, change their last name.

Replacement of the card in case of breakage, damage or loss

This may be a breakdown of the card itself or damage to its magnetic tape, as a result of which it will not work. Also, the client may lose the card. In all these cases, a reissue is also required. In the event of a breakdown, you must definitely take the card to the bank, even if its half or piece remains. It is better, of course, to take everything that is left of the broken card to the bank.

If you lose your card, do not wait for a trip to the bank branch. You need to immediately call the hotline to the support service and block it in order to protect and save money in the account.

Card reissue methods

Today, there are several ways in which you can reissue a Sberbank card.

• Phone call. The client calls the hotline. He must report the card number and the method of obtaining it, the verification word.

• Replacing a card through Sberbank-Online. You can fill out a special form in your personal account. The existing card is blocked. When the updated card is ready, you need to pick it up at the branch whose address was indicated when filling out the form.

• At the bank branch. You must come there with an old card, if it is preserved, and a passport. In some cases, for example, when changing the personal data of the holder, additional documents will be required.

• You can replace the card on the Sberbank website, but not through Sberbank Online. You can leave a request in a special form, and a bank employee will call you back at the specified number.

• At the employer. This option is suitable for salary cards. In most cases, the employer changes the cards themselves when they expire, so that there are no problems with payroll.

What documents are needed

In the vast majority of cases, only the client's passport is required. If the card is changed due to a change in the name or surname of the client, in addition to the passport, a certificate is also required to confirm this. Sometimes, other documents may be required, for example, SNILS or TIN, where the data must also be changed. They are rarely requested from clients, unless the security service suspected something.

The most profitable debit cards with interest on the balance:

The cost and privileges of platinum cards of Sberbank Visa and MasterCard:

It all depends on the situation and the type of card.

• If it is, for example, some of the simplest or social card, for its reissue they will take a symbolic amount in the amount of 30–50 rubles.
• Reissue student Sberbank cards will cost 60 rubles.
• But if these are cards of international payment systems, for example, such as Visa and Master Card (debit or credit), reissue cost will be higher. As a rule, the cost of restoring such cards is equal to 150 rubles. Also, the price of a reissue depends on whether it is scheduled or unscheduled. An unscheduled issue, for example due to the loss of a card, will cost more than a scheduled issue when the card has expired.

Reissue terms

On average, the reissue period takes 2–3 weeks. Usually it takes less time. After the card is produced, it will be delivered to the bank branch, the address of which was indicated by the client, he will receive a message on his mobile phone that he can pick it up.

Now, in many cases, if a client needs a bank card, and he cannot wait so long for it to be made and delivered, he is given a temporary plastic card that he can use. The timing also depends on the city in which the card is ordered. The more remote the settlement, the more time it will take to deliver a ready-made updated plastic card there.

What to do if you lost your Sberbank card: