Free telephone hotline gazprombank
For Gazprombank clients, many financial issues do not require a visit to a bank branch at all. It is quite possible to solve them by calling the customer support service or the required office of the financial organization. It will not take long and will not cost you because calls to the hotline are free for the calling party.
How to contact customer support
Like most financial institutions, Gazprombank's hotline telephone number is indicated on the plastic cards issued to them. But if you don't have a means of payment, remember the number:
- 8-800-100-07-01 – for calls from landline and cell phones registered on the territory of the Russian Federation;
- 0701 – for calls from mobile numbers belonging to the operators Beeline, Megafon or MTS.
These numbers work around the clock, are available from any region of the country and for all categories of clients. By typing any of them, you will be taken to the voice menu. An automatic informant, unlike most answering machines that offer to press a key on the phone, will ask you to give out loud the reason for your request. Try to speak loudly and clearly. Use short phrases, such as “card activation”, “ATM address”, etc. After receiving your answer, the informant robot will switch you to the right specialist.
Tip: Try not to call support from noisy places so that the answering machine can understand your call. You are given three attempts, after which the call will be dropped automatically.
How to find the phone number of the service office
Gazprombank uses the free hotline to resolve general issues. If you need to clarify how your loan application is progressing, to solve problems with the account, or to carry out another operation that requires the participation of a specific specialist from your city, it will be easier to call the office immediately. True, such a call will already be charged in accordance with the rates of your mobile operator. To find out the number of the service office in your city, follow these steps.
Important! If there is no Gazprombank office in your locality, the site will show you the contacts of the branch in the nearest town.
Also on the gray square you will see a small menu. In its item "Additional phones" there will be numbers free for your region for the owners of the bank's plastic cards and holders of its shares. In the item "Service Offices" you can see the addresses of the branches of the financial organization closest to you. Choose an office convenient for you on the map, and the system will give you its working hours and full address. The third menu item leads to a list of Gazprombank ATMs in your city.
