Russian Standard Bank feedback. Russian Standard Bank hotline

Founded in 1999, Russian Standard Bank today is rightfully considered one of the largest financial organizations Russia. Everything provided by the bank, financial credit products and services meet modern service standards. Also, to provide round-the-clock information and technical support to its clients, a special department was created to provide advice on any issues regarding the bank.

How to contact Russian Standard Bank support service

There are several ways to contact the bank’s call center employees:

• Call any of the hotline contact numbers;
• Online call to a consultant via Skype;
• Chat with a bank employee on the website;
• Filling out the feedback form;
• Sending an appeal to the email address of the bank management;
• Drawing up a written appeal to the postal address of any of the branches;
• Sending a fax to corporate clients;
• Communication with bank employees in official social network communities.

How to call Russian Standard Bank

You can make a call on the following numbers:

1. Free 24/7 customer support hotline number 8-800-200-62-00 for calls from mobile and landline phones.
2. Moscow number in international format +7-495-748-07-48 for calls from abroad and from landlines.
3. You can make a call to Russian Standard via Skype using this link.

To make a call using Skype, you need to install the software and register or log in to the system. Before making a call, it is recommended to check that your audio headset is working properly on your mobile device or computer.

By calling any of the above numbers, you can always get the necessary advice on any questions you may have or communicate your wishes to improve the quality of service. When calling to toll free number hotline, you will be asked to listen to an automatic voice menu. Thus, you can find the necessary information yourself or wait for a connection with an operator.

Online communication with Russian Standard Bank support service

You can also contact bank employees through a convenient feedback form:

1. Go to home page Russian Standard Bank website and open the section to evaluate the quality of service or bank contacts.
2. In a special questionnaire form that opens on the site, indicate the type of your request - gratitude, complaint, question, suggestion or feedback.
3. Indicate your reliable data in the appropriate fields – full name, address Email, phone number and city of service.
4. In the field for the text of the request, describe your problem in as much detail as possible, indicate the priority method for receiving a response, and submit your request.

Russian Standard Bank support in online chat and social networks

On the bank's website you can also contact a support worker through a special chat window. In such a chat, you can quickly get the necessary information and help by simply describing your problem. To carry out some operations, a bank specialist may ask you about your personal client information. Chat is available from any page of the official website of Russian Standard Bank

Also take advantage online chat possible in popular in social networks:

On the bank's official community page that opens, you will need to log in to your account and send a message to any specialist.

Good afternoon

There are several ways for you to get advice from Russian Standard Bank specialists:

• Official website, “Feedback” section. Here you can leave your question, complaint or gratitude. Enter your phone number, and after a while a bank representative will contact you.
• Hotline Russian Standard Bank: telephone – 8-800-200-6-200 (free for all regions of Russia).
• Phone number of Russian Standard Bank in Moscow: 8 495 748-0-748.
• Russian Standard Bank branches in your city (the list and addresses can be found in the special section of our website “Banks of Russia” or on the official website).
• Skype call to Russian Standard bank (tel. is not indicated, because the call is made directly through the site if you have one of latest versions programs).

If you did not find the information you are interested in on the official website of the bank rsb.ru, look through our portal Banks.is or immediately dial the Russian Standard bank number - the hotline is free, and you will not lose anything, but you will receive an answer from a qualified operator. Russian Standard Bank Contact phone numbers regional branches does not publish because the branches do not provide telephone service.

Catherine
21.09.2018 17:12

I’ve been working at Russian Standard for about six months now. So far there are no particular complaints. There are practically no problems with the team. Management carefully ensure that there are no people on staff who are unable to do their work efficiently or have a quarrelsome nature. I really like the work schedule. There is an opportunity to choose it individually. Sometimes paid part-time jobs pop up. Very handy. The only thing I would like to improve is the equipment. In our department, for example, you can sometimes find pre-revolutionary computers that are not very comfortable to work on. Especially in special programs.

May
28.10.2017 15:34

My husband took out a loan from this bank, we have money every day because of this, why a loan is given by no one who works. A person with a criminal record has a loan, his surname is Isaev Stalbek, no longer give a loan

Elena
31.05.2017 14:25

Disgusting boorish attitude of Russian standard bank employees.

Elena
24.04.2017 23:07

There are no perfect banks now; I would give almost all of them a three-point rating, including Russian Standard Bank. Overall, I am satisfied with the bank. The Internet bank and the website are very good, as are the ATMs, which work well, the employees in the branches are always polite, competent, friendly, considerate, always willing to help with this or that issue. Well versed in bank products. And malicious defaulters themselves are to blame for the fact that collectors call them, you must always weigh everything, realistically assess your capabilities, not get stuck on the credit needle, but know when to stop in everything. Debtors have no sense of proportion, so I personally don’t feel sorry for them. When the bank issued loans, it was good, but when it began to demand its own, it became immediately bad. And it’s right that they call the persons specified in the agreement; the bank also wants to receive its hard-earned money. At different times, I have had and still have loan products from this bank. There were never any delays, loans were almost always approved, although sometimes there were refusals. And I really like debit cards, they are very profitable, especially BVK. Whoever complains that they took a commission there, are unhappy, in front of you is a tariff plan, read what they give you, you can ask questions in any way, if something is not clear in tariff plan. Insurance, you say. Yes, there are and they are imposed. But not as big as in other banks. For example, go to Renik, they can sell you 60,000 and all sorts of extras for a considerable amount. In the same Vostochny and VTB and Sberbank, Alfa also impose insurance. Yes, one more advantage - for depositing money through the cash register - cash service free while different banks ask for deposit fee Money from 50 rubles to 1000 rubles. Of course, there are shortcomings, therefore, the rating for Russian Standard is three points, there are banks that I would rate unsatisfactory. In general, for me it’s Russian Standard optimal bank, in general - satisfied. I’ve been a client for 4 years and I’m not going to break off the mutually beneficial cooperation, despite some of the shortcomings that all banks have.

STALIN
17.04.2017 20:52

Disgusting

Irina
16.12.2015 14:41

Disgusting attitude towards bank customers! *Stuck* on the phone for half an hour (although the entire time was oriented at 17 minutes). but the bank operator never responded. Why then turn on the answering machine? what if the operators don't work? All I needed to do was find out if the bank branch was open on Yeniseiskaya Street in Moscow and order money in advance in connection with the end of the deposit period. I wanted to extend the deposit, but with such an attitude, I categorically will not and I do not advise others to have a relationship with such a bank.

Elena
06.08.2015 17:05

Hello, I have been a client of Russian Standard Bank for many years, but I have never had such service, it’s just terrible! Especially an employee named Alena!! Never contact her!!! City of Balakovo.

Nadezhda Nikolayevna
22.07.2015 19:30

On June 20, 2015, in the city of Berezniki, through an ATM of Sberbank of Russia, I paid for a loan from Russian Standard Bank CJSC in the amount of 1972.39 rubles, but I had to pay f, Kazan, Russian Standard Bank CJSC. They call me from Moscow and say that such an amount has not been received, I went to our Sberbank and they told us that the money went to the city of Perm, but a request came from Perm, we were told that the money had arrived at the intended addressee, But there is still no money, HOW DO WE GET THEM BACK? SORRY, I AM A PENSIONER AND FOR ME THIS AMOUNT IS NOT SMALL. HELP ME PLEASE. I TOOK OUT FOR A LOAN FOR THE FIRST TIME AND SO I GOT IN

A team of qualified Russian Standard Bank support service specialists helps clients resolve all emerging issues and difficulties. Below are the hotline numbers for contacting the bank and the address for logging into your Personal Account.

Unified support service number for Russian Standard Bank:

All calls to the hotline number 8800 200 62 00 absolutely free for residents of all regions of Russia, both from mobile and landline phones. For individuals and legal entities .

Support number for calls from Moscow, Moscow Region and abroad:

Calls to a single number of the 24-hour reference and information center "RSB" +7 495 748 0 748 are paid according to the tariffs of the local telecom operator. We recommend calling this number to residents of Moscow and all clients when abroad and in international roaming. To contact the bank's security service, use one of the numbers provided and wait for a call center operator to connect. Bank specialists can also call clients from the number .

For emergency blocking of a lost bank account VISA cards, MasterCard or MIR from RSB - select the “Card blocking” section of the voice menu. To do this, click on the number while in the main menu of the voice system. You will be immediately connected to a support specialist. by the Hotline number of Russian Standard Bank?

Internet bank "Russian Standard"

Russian Standard was one of the first in Russia to offer its clients a truly modern, convenient and multifunctional Internet bank. With its help you will be able to make all necessary payments, make Money transfers relatives, friends and organizations, open new accounts and deposits (some deposits made through Internet banking have more high percent than when registering at a branch) and apply for loans. And all this without getting up from your computer.

For login to your Personal Area client and get more detailed information on how to connect to Internet banking - go to the official website of Russian Standard Online Banking or call the support line for help 8 800 200 6 200 . Hotline specialists work around the clock.

Online customer support for Russian Standard Bank

We know that sometimes it is easier to write than to say or waste time calling the Hotline. Specialists help desk consider any questions, suggestions and complaints regarding the work of Russian Standard Bank sent through a special feedback form on the bank’s official website. Select the subject of your message: “Gratitude”, “Complaint”, “Questions / Suggestion” or “Feedback”. If necessary, employees can call you to resolve the issue.

You can ask any questions you are interested in about the bank’s work and customer service in the official Russian Standard communities, which are open on all popular social networks: groups Russian Standard VKontakte, on Odnoklassniki , V Facebook and on Google+ .

The official representative of Russian Standard Bank is always ready to promptly answer all questions and complaints from clients on the official page of the specialized portal about banks - Banki.ru. On this site you can also read many reviews about the work of the bank.

Do you prefer a concise presentation of information? Then join Russian Standard Bank on the microblogging network Twitter , where all the latest news and helpful information in a short line. For those who prefer to receive information via video, there is the official video channel “BRS” on YouTube . A lot of interesting and educational videos on a variety of topics related to the bank and its offers are published here.

Cities in which BRS offices are open

Branches of Russian Standard Bank are located in the following regions:

Moscow and St. Petersburg; Republic of Adygea: Maykop; Altai Territory: Barnaul; Biysk and Novoaltaysk; Arkhangelsk region: Arkhangelsk; Severodvinsk; Astrakhan region: Astrakhan; Republic of Bashkortostan: Neftekamsk; Salavat; Sterlitamak; Ufa; Belgorod region: Belgorod; Stary Oskol; Bryansk region: Bryansk; Republic of Buryatia: Ulan-Ude; Vladimir region: Vladimir; Volgograd region: Volgograd; Volzhsky; Kamyshin; Vologda region: Vologda; Cherepovets; Voronezh region: Voronezh; Ivanovo region: Ivanovo; Irkutsk region: Angarsk; Irkutsk; Kaliningrad region: Kaliningrad; Kaluga region: Kaluga; Republic of Karelia: Petrozavodsk; Kemerovo region: Kemerovo; Novokuznetsk; Kirov region: Kirov; Kirovo-Chepetsk; Komi Republic: Syktyvkar; Kostroma region: Kostroma; Krasnodar region: Anapa; Armavir; Krasnodar; Novorossiysk; Sochi; Krasnoyarsk region: Krasnoyarsk; Norilsk; Kurgan region: Kurgan; Kursk region: Kursk; Leningrad region: Saint Petersburg; Lipetsk region: Lipetsk; Republic of Mari El: Yoshkar-Ola; Republic of Mordovia: Saransk; Moscow region: Balashikha; Dmitrov; Zelenograd; Kolomna; Korolev; Lyubertsy; Moscow; Mytishchi; Naro-Fominsk; Orekhovo-Zuevo; Podolsk; Sergiev Posad; Serpukhov; Stupino; Khimki; Elektrostal; Nizhny Novgorod region: Arzamas; Dzerzhinsk; Kstovo; Nizhny Novgorod; Novosibirsk region: Novosibirsk; Omsk region: Omsk; Orenburg region: Novotroitsk; Orenburg; Orsk; Oryol Region: Eagle; Penza region: Penza; Perm region: Perm; Primorsky Krai: Vladivostok; Nakhodka; Rostov region: Kamensk-Shakhtinsky; Rostov-on-Don; Taganrog; Mines; Ryazan region: Ryazan; Samara region: Novokuibyshevsk; Samara; Sizran; Tolyatti; Saratov region: Balakovo; Saratov; Engels; Sakhalin region: Yuzhno-Sakhalinsk; Sverdlovsk region: Ekaterinburg; Kamensk-Uralsky; Nizhny Tagil; Pervouralsk; Smolensk region: Smolensk; Stavropol region: Nevinnomyssk; Pyatigorsk; Stavropol; Tambov region: Tambov; Republic of Tatarstan: Almetyevsk; Zelenodolsk; Kazan; Naberezhnye Chelny; Nizhnekamsk; Tver region: Tver Tomsk region: Seversk; Tomsk; Tula region: Novomoskovsk; Tula; Tyumen region: Tyumen; Republic of Udmurtia: Izhevsk; Ulyanovsk region: Dimitrovgrad; Ulyanovsk; Khabarovsk Territory: Khabarovsk; Republic of Khakassia: Abakan; Khanty-Mansiysk autonomous region: Nefteyugansk; Nizhnevartovsk; Surgut; Chelyabinsk region: Kopeysk; Magnitogorsk; Miass and Chelyabinsk; Chuvash Republic: Novocheboksarsk and Cheboksary; Yamalo-Nenets Autonomous Okrug: Noyabrsk; Yaroslavl region: Rybinsk and Yaroslavl.