Mobile bank Alfa-Mobile is an application for the phone. Mobile bank Alfa-Mobile: how to use

How to quickly register in mobile banking.

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What is Alpha Mobile?

If you use the services of Alfa-Bank, then for sure With heard about Alfa-Mobile. This is an application with which you can control your cards and accounts.
In addition, with the help of Alfa-Mobile, you will have the opportunity to remotely carry out various operations, including:

• — Payment utilities
• — Replenishment of deposits
• — Transfer from card to card
• — Transfers between your accounts
• — Replenishment of mobile account

Also through Alfa-Mobile you can receive online consultation on your question. Employees of the bank's contact center keep in touch with customers using alpha-mobile and promptly provide consultation on your question.
Agree, it is very convenient to use your mobile phone for such operations, because it is far from always possible to go to a branch or carry out various transactions using a computer.
And some of them need urgent processing . That is why Alfa-Bank has developed a convenient application that can be installed on almost any smartphone, regardless of the operating system.

How to connect Alpha Mobile?

On the official website bank, you can download and install the application by selecting the desired operating system.

IMPORTANT: If you are afraid that someone can access your cards and accounts using the application, you should not. The system is reliable protected your personal username and password. In addition, even after entering these data, you will additionally need a special code that is sent to your phone number, and only after it is correctly entered will you be able to carry out the necessary operations.

As you can see, the entrance to Alfa-Mobile is enough simple and at the same time very reliable.

Ways to connect Alfa-Mobile

Method one - call the hotline.

If you do not want to perform any operations yourself, this method is perfect. In order to connect Alfa-Mobile, you just need to call the bank's hotline and use operator-consultant connect to this service.

The second way - Alpha click

If you do not want to call the hotline, wait until the operator registers you in Alfa-Mobile, you can do it yourself and quite simply. For this you need to use internet banking Alpha click.
On the main page of the site you necessary will find mobile banking. Next, you need to select the operating system on which your phone runs and install mobile banking. This whole procedure will take you a few minutes.

If, for example, you have never encountered internet banking you will also need to registration new account. You can do this in mobile application or on the website of Alfa-Bank. Let's consider the second option, since the registration procedure from a computer is easier than using mobile phone.

Pay attention to the screenshot. Now I'm on the main page Alfa-click is the official site internet banking from AB. In order to start the registration procedure, click on the appropriate tab, it is circled.

Filling out the registration form

You can find it in the same place where the corresponding fields are located. virtual map. Then enter your phone number. After that, you need to select the connection channel - choose second option (connect mobile bank Alfa-mobile).
If you entered all the data correctly, you will receive SMS confirmation to the specified phone number.
After its introduction, you will receive the necessary data to enter Alfa-Mobile.

• Many save the username and password from internet banking in their smartphones - this is a mistake. If, for example, your bag is stolen along with your phone and wallet.
  You will not only lose cash, but also jeopardize the non-cash assets that you have on your cards and accounts.
  Naturally, when you first contact the bank employees immediately will block cards or access to mobile-banking. But why take the risk?

Your personal data is protected

• Enter your personal information only on sites that are equipped with a lock, it allocated on the screenshot.
  Such a lock means that your personal data is protected and will not fall into other hands. The absence of such a lock indicates the unreliability of the site and the possible leakage of information, and hence your funds.

Mobile banking billing

Alpha mobile service is not free and its cost directly depends on the package of services you choose.
If, for example, you have chosen Alpha mobile-light, its connection is free. But the range of services of the light version is far from complete.
For example, you cannot realize replenishment of electronic wallets, pay for services Internet providers, make transfers between your accounts, as well as replenish your mobile phone.

Connecting a full alpha mobile will cost you 40-60 rubles a month, depending on the service package.

Disabling Alfa-Mobile

Produced in two ways:

When a client personally contacts a bank branch or by calling hotline.

Video: A alpha-mobile is convenient

Alfa-Bank is one of the leading banks and constantly improves the quality of customer service by offering new services.

The free Alfa-Mobile mobile bank for users allows you to enter your personal account from the device, gives you the opportunity to access your personal account balance, make transfers and payments.

For the convenience of customers, a program was created and released that can be installed on mobile devices - Alfa-Mobile mobile bank. The application can be downloaded from official sources: Alfa-Bank website, GooglePlay, AppStore.

Important!

Download software only from reliable sources.

Alfa-Mobile Mobile Bank Functions

Alfa-Bank's free mobile bank allows you to carry out a wide range of operations with accounts, deposits, as well as pay for services and goods at a convenient time. Easy to install, quick authorization - and the client enters personal banking. Now you do not need to visit the bank and waste extra time to resolve issues and perform operations.

• Payments. Customers can pay for anything in a few clicks without entering details.
• Cash. Place an order for cash in the "Account Information" section and do not waste extra time at the branch.
• Translations. Replenish the account of a friend or loved one using a contact from the phone book.
• Investments. Manage bonds, mutual funds and structured products right from the app.
• Operations history. Be aware of the transactions - the amount of the purchase, the address of the payment and the date are indicated in personal account.
• Cost analysis. It will let you know what you spend money on and how much. Plan your budget with Alfa-Mobile.
• Branches and ATMs. Find out the addresses of terminals and offices, as well as familiarize yourself with the workload of the selected branch.
• Interaction with ApplePlay. Link, block or unblock your card from Alfa-Mobile.
• Support. Chat with bank employees allows you to quickly resolve issues.

Installation software is free, however, for the most beneficial use of banking products, you can connect tariff packages of services.

Important!

If the client has an Alpha-card, which receives a salary, or a credit card, Alfa-Mobile remains free.

Can be connected to game cards (World of Tanks, World of Warships), as well as to the cards "My Alpha", "Next", "Crossroads" and payroll. If the balance of current and savings accounts exceeds 30 thousand rubles, then the service at the rate is free. If the balance for previous month will be lower, then the package costs 89 rubles per month.

Attention! Annual payment with a 10% discount - 959 rubles.

By connecting this tariff, the client receives accounts in three currencies, including "My safe" - rubles, dollars and euros. This feature allows you not to exchange money before traveling abroad. Simply change the payment account in advance to the one whose currency is needed for payment.

Cardholders with this service tariff receive 6% per annum on the balance of funds on the cards. It should be noted that within this package it is possible to receive 5 debit cards and discounts from partners up to 10%. Current accounts are also available in three currencies. Connecting "Optimum" allows you to add bank cards Apple Pay, Google Pay, Samsung Pay and make contactless payments.

Service is free with an average balance for the previous month over 100 thousand rubles. With a smaller balance, the cost of the package is 199 rubles per month or 2189 rubles per year.

For 499 rubles per month or 5099 rubles per year, a bank client receives unique service conditions for this tariff plan. The client can receive up to 6 debit cards gold category and has the opportunity to become a member of medical and legal support programs, as well as free insurance for traveling abroad. Current accounts for this service package are already opened in 5 currencies: rubles, dollars, euros, francs and pounds sterling. In the personal account of the application, solutions are available that allow you to accumulate and increase funds.

Important!

The tariff plan price indicated above is valid if average amount card balances less than 300 thousand rubles. If it exceeds the specified amount, then the service is free.

Customer service for this package of services is carried out on a dedicated line and is characterized by priority processing.

• Dedicated round-the-clock line for communication with Alfa-Bank operators.
• Individual service.
• Carrying out transactions for any amount remotely. The maximum that is required is confirmation of the operation through a personal manager.
• Premium debit cards.
• Accumulation of miles.
• Five-currency accounts.
• Personal financial planning.
• Travel insurance.
• Transfers to airports and railway stations.
• Access to airport business lounges.
• Individual safes in Alfa-Bank.
• Reliable transportation of valuable items.
• Savings accounts.
• Investments.

The package is free if the account balance is above 1 million rubles or the average balance is not less than 3 million rubles. Under other conditions, the cost of the service is 3 thousand rubles per month.

Package "Status"

This program has been discontinued as of April 16, 2018. All clients have the opportunity to switch to the "Maximum" packages with the saving of invoices, Money and privileges.

Download Alfa-Mobile for free on Android phone

You can download Alfa-Mobile for devices on the Android platform in the official PlayMarket store.

Can't download app on android

Sometimes customers face some problems while downloading the app. The support service always promptly tries to solve problems that arise and helps you download Alfa-Mobile. We have compiled a short list of common problems and how to solve them.

Download Alfa-Bank app for iPhone

You can download Alfa-Mobile for free on iOS in the official AppStore.

Download installation files only from trusted sources. This will allow you to maintain the proper level of security for working in your personal account.

Download Alfa-Mobile for Windows

Installation of the Alfa-Bank application on phones with the Windows platform is available. The official apk file can be downloaded from the Store.

Official resources contain proven installation packages that support the security of work in your personal account.

How to install the program on a computer

The developers do not provide for the use of the application on a computer, so downloading Alfa-Mobile in this way will not officially work. However, there are programs that emulate the Android platform on Windows and MacOS systems. There are several emulators and the most famous one is Bluestacks.

After downloading the mobile app, launch it.

1. Click the login button.
2. Enter the bank card number and information about its expiration date.
3. Enter a phone number.
4. Follow the system's further instructions.

Important!

Instead of a card number, you can enter bank account information.

If the client has not yet registered in the personal account, then you should contact the bank employees and receive temporary data from them to enter the Alfa-Mobile personal account. After logging into the personal account, it is recommended to change the password to a permanent one or activate fingerprint login.

Free hotline for user questions

In cases of unforeseen situations - it is not possible to download the Alfa-Mobile mobile bank, it is not possible to install the application, authorization errors, etc. - bank employees provide qualified assistance by phone hotline+7-495-78-888-78. The call is free.

Managing funds from a mobile phone is a very convenient feature. With the help of a special application of Alfa-Mobile Bank, you can make payments to various organizations, transfer money to yourself or friends, pay loans and even open deposits. In addition, the mobile version of the bank has unique functions - chat, search for the nearest ATM online or transfer money at a distance (BUMP function).

Mobile Alfa-Bank

Alfa-Mobile, as the name implies, is Alfa-Bank's mobile bank. This is a special application that does not run on a personal computer, but in the main telephone operating systems. You can download it for Android, iOS, and Windows shells. If desired, the service can always be disabled or blocked.

Application functionality

Alfa-Mobile allows bank customers to perform standard actions available in online banking from a mobile phone:

• Transfer money to any accounts and cards, including cards of other banks;
• Pay for any services - cellular communication, housing and communal services, etc.;
• Repay loans from Alfa-Bank and other financial institutions;
• Track the latest transactions, including receiving an account statement for a period of up to 1 year;
• Open and close deposits;
• Make a currency exchange;
• Analyze your expenses with the built-in assistant.

In addition, Alfa-Mobile owners have access to unique features:

• Correspondence with a bank representative via chat;
• Search for the nearest branch and ATM;
• A service that involves a transfer to another client of Alfa-Bank with an application installed on the phone by bringing smartphones together;
• Connecting Apple Pay and using your phone as an alternative to a payment card.

Maintenance cost

Usage service mobile bank provided by Alfa-Bank free of charge for owners of basic service packages. For those customers who use other service packages, service activation is possible only after updating the package on any of the existing ones.

Operations with the Alfa-Mobile system

The installation and use of a mobile bank is based on intuitive skill technologies, so any user can easily download the application and log in to Alfa-Mobile's personal account. Round-the-clock support of the bank's specialists will allow you to disable the service at any convenient time.

How to download and install

In order to log into your Alfa-Mobile personal account, you need to download the program from any official source. The program works only on the basis of a mobile phone and is not designed to be installed on a computer.

It is recommended to download the official version, and do not use analogues or hacked simulators, they can not only harm the smartphone, but also steal confidential data, such as logins and passwords entered. Make sure the developer is Alfa-Bank.

Attention: for customers from Ukraine, Belarus and Kazakhstan, separate versions have been developed. If you are from these countries, then add the name of your state to the name of the application. Functionally, they are no different, but each of them contains a unique set of payment details for quick payments.

You can download the mobile bank using direct links located on the bank page https://alfabank.ru/everyday/online/alfamobile. In addition, you can install the system using the built-in online store - AppStore, Play market etc. To do this, you just need to enter the name of the program in the search box and find the application from the developer Alfa-Bank. After receiving the download file, the installation takes place automatically.

Please note that access to the Personal Account of the application is retained even when the client is abroad

Login to your personal account

To log in to Alfa-Mobile, you must be a client of the bank, i.e. have at least one bank card or open account. For the convenience of logging in, you can connect Alfa-Click in advance and receive data for remote access to your personal account. However, if there is no such connection, then registration in the application is still possible. You need to act according to this algorithm:

• After installing and launching the program, click on the large Login button;
• If you have a username and password from Alfa-Click, enter them in the registration form;
• If there is no data, click? and call any of the indicated numbers of the Alfa-Consultant call center and follow the instructions of a bank employee to obtain an identifier and a temporary password;
• After confirming the registration, select the method of further identification in your Alfa-Mobile personal account - using a PIN code or a fingerprint.

Working from a computer

It should be noted that Alfa-Bank does not provide access to the Alfa-Mobile application from a computer. Users of personal computers and laptops get access to a full-fledged Alfa-Click online account, with an expanded set of functions and a reinforced interface. To get access to Alfa-Mobile, the program must be downloaded and installed on your phone.

How to disable the service

If you need to disable Alfa-Mobile, it is not enough just to remove the program from your smartphone - the service fee will still be charged. There are two ways to disable the service:

• By calling the contact center (you will need to verify your identity);
• In the department by filling out an appropriate application.

In addition, at the office, you can switch Alfa-Mobile to Lite mode if the application is needed only to track the status of your account.

Conclusion

So, the Alfa-Mobile Bank application is a convenient tool for making payments and transfers, as well as controlling your expenses from your mobile, using a computer is not implied. To connect it, you must be a client of the bank. For registration, you can use the login and password from the online bank. Disabling the service is done by phone or by filling out an application at any branch of Alfa-Bank.

Alfa-Bank mobile application - secure access to your accounts and cards. At any time, you can make a transfer to a loved one, check how much money is left, or replenish your mobile account.

SAFETY

We care about protecting your finances. Choose a convenient method of authorization in the application - a unique pin code, Face ID or Touch ID. We use a three-level security system, even if you lose your smartphone, you have nothing to worry about: attackers will not be able to use your money.

MANAGEMENT OF ACCOUNTS AND CARD

－ Instant card issue
In the mobile application, you can instantly release any debit card, link it to Apple Pay and immediately start paying for purchases. plastic card can be picked up later at a branch convenient for you.

In the application, you can also reissue the card in case of its loss or expiration.

－ Opening foreign currency and savings accounts
In the application, you can open a deposit, currency or savings account.

－ Linking a card to Apple Pay
Bind your Visa card or Mastercard to Apple Pay and pay for purchases with one touch.

－Apple Watch
Connect your Apple Watch to the app and stay tuned for notifications even when your smartphone is not at hand.

－ Traveling with Alfa-Bank
While traveling, you can change the card binding to ruble or currency account. Exchange money at a favorable rate and pay in a convenient currency wherever you are.

PAYMENTS AND TRANSFERS ONLINE

－ Transfer money to Alfa-Bank customers by phone number and to customers of other banks by card or account number.

－ Pay mobile communication, internet, taxes and utility services. Subscribe to notifications about traffic police fines and pay them with a 50% discount.

－ Plan recurring payments: create a template and specify the debit date, and the application will remind you of it.

MORE POSSIBILITIES

－ Investment
Buy bonds and mutual funds. The personal account displays all data from the Alfa-Direct mobile trading service. Keep track of changes in the value of your assets.

－ Insurance
In the application, you can insure current loan, credit or debit card or a free travel policy.

－ Financial control
Keep track of how much you spend and how much cashback you get. Mobile bank will show you statistics of income and expenses and help you manage your finances effectively.

Did you spend cash? Enter them in the general statistics using the "record cash expenses" function.

MAP OF ATMs AND BRANCHES

It is more convenient to search for the nearest ATM or bank branch in the application. The search can be configured by distance from any selected point on the map or metro station.

Do you know how to make the Alfa-Bank application better? Write to us at [email protected] 


Users of Alfa-Bank Ukraine and Alfa-Bank Belarus, install a separate application Alfa-Mobile Ukraine or Insync.by.

There are two formats of this software for gadgets - paid Alfa-Mobile with a full package of services and a free version - Alfa-Mobile Light.

Consider how to download for free online Alfa-bank on an Android phone and how to use this application to your advantage…

Alfabank mobile software features

Important! The Alfa-Bank application can also be used by cardholders of third-party banks. You can transfer money from one card to another (commission - 1.95%) and look for the nearest branches of banks and ATMs. Other services are available only to users of cards issued by Alfa-Bank.

How to download the Alfa-bank application and install it on an Android phone?

You can install the application on mobile through the alfabank ru website. Or immediately go to the Google Play online store on your Android smartphone and enter the phrase “Alfa-bank” in the search field. A page with this software will open, click on the word - "Install".

After the installation of Alfa-Mobile is completed, call the bank's hotline number or go to the nearest branch. It is necessary to know your personal password to enter the application, which should be remembered later, but it is better to write it down somewhere.

Login to Alfa-Mobile

Important! Be sure to check if you have a GPRS service. It is connected by a cellular operator. Otherwise, you will not be able to use the mobile bank from Alfa-Bank.

Connecting a mobile bank is similar to registering in the Alfa-Click Internet Bank: to link a card to the Alfa-Mobile application, simply enter its number.

Linking the card to the Alfa-Mobile application

How to pay a loan through the Alfa-Bank application?

To contribute monthly payment on a loan or repay it in full, log in to the Alfa-Mobile application on your smartphone by entering your login and password. Next, go to the "Payments" section and enter the appropriate details for paying the loan. Better yet, create templates for operations that you perform all the time. That is, you will no longer need to manually type the details for a particular payment.

The video below briefly talks about the mobile application from Alfa-Bank: how to download, register and what are its features:

Alpha business - application for entrepreneurs

Another application of the so-called. Alfa-Business Mobile was developed exclusively for those businessmen who are Alfa-Bank clients in the Russian Federation.

Mobile version of Alfa-Business Mobile

Opportunities when using the Alfa-Business application:

• control financial transactions all their firms;
• Fast payments individuals or contractors;
• Round-the-clock communication with bank employees on all issues that have arisen;
• Search for the nearest offices and ATMs for depositing/withdrawing cash;
• Tracking the general state of the business with the help of analytical charts for profit and expenses, the main partners with whom you cooperate;
• Signing payment orders prepared by an accountant;
• Monitoring the execution of payments processed by Alfa-Bank;
• View items of expenses and sources of income and much more.