Tinkoff credit system hotline phone. Tinkoff Bank hotline numbers

https://www.tcsbank.ru/authentication/ - Internet banking

RUB 176,418,624 thousand - net assets

2673 - registration number

Reliability of the Bank

CJSC "Tinkoff Credit Systems Bank" was founded in 2006, before that it had existed since 1994 under the name "Khimmashbank". In 2007, the owners of the bank decided to specialize the bank mainly in working with individuals, the key product being considered was the issuance of credit cards. Since 2009, Tinkoff Credit Systems has developed another important area in its activities - attracting individuals to deposits. Now one of the main activities of the bank is the successful work with corporate clients, including the largest enterprises and companies in Russia. The Bank also regularly develops programs for medium and small businesses.

The main objectives of the bank Tinkoff Credit Systems: 1.Professional growth of its staff 2. Take a leading position in terms of customer service in Russia. Even now, when you contact one of the Tinkoff Bank offices in Moscow, you will notice that there are no queues at the bank, and this is due to the fact that all customer issues are resolved remotely. It should be noted that this fact gives the bank significant advantages compared to other financial institutions in Russia.

In its activities, the bank takes into account the experience and knowledge of world banks, which is why it responds so promptly to the needs of its customers. In its work, Tinkoff Credit Systems focuses on manufacturability, which allows them to quickly introduce innovative products and modernize already created programs.

Tinkoff Bank is a remote Internet banking system that does not have a branch network. The head of the institution, Oleg Tinkov, believes that we live in the age of modern technology and queues of clients in offices should become a thing of the past. A remote work system is what should be so valued in the modern world.

In fact, this is the only institution that has only one office in Moscow. It was created to coordinate all the numerous employees of the company scattered throughout the country.

In order to open a deposit, issue a card or ask any questions, you can write a letter to the directorate. However, the Tinkoff Bank hotline phone is the most convenient way to get information and order products. This is a special free center for customer assistance. It employs the same simple people as customers, so it's easy and simple to communicate with them.

How to resolve your issue without an operator

If you have the Internet at hand and you don’t really want to call operators and provide them with your personal data, try looking for your answer in the frequently asked questions on the institution’s official website. The bottom line is that some operations can be done independently, without contacting the hotline.

What phone number should you call

To date, the Tinkoff Bank hotline for general questions is 8 800 555-777-8. It is listed on the official website at the bottom where you can call online. For different types of questions, different phone numbers are provided, where specialists who have knowledge only in a certain area of ​​​​knowledge work. It’s not scary if you get to the wrong manager, he will tell you the number where you can call to contact the bank, to solve your problem, or he will transfer you to the right specialist immediately during the conversation.

Important: Tinkoff is always online and ready to communicate with its customers around the clock at any time, without holidays and weekends.

The main difference is that there is no need to search for the desired item in the voice menu, the specialist responds very quickly.

The Tinkoff Bank hotline phone is free of charge for all city and mobile operators. Please note: the call is free only to telephone lines with code 800, and if you are from abroad or call using code 495, then the conversation will be paid, the billing depends on your telecom operator.

Head office

If you have any questions that, as it seems to you, the operators cannot solve or they did not help you, you can contact the headquarters at the address: Russia, Moscow, 1st Volokolamsky proezd, 10, building 1, index 123060.

Email:

• [email protected]- to communicate with the press service;
• [email protected]- to contact the security service.

You can also contact the management by fax: 8-495-645-59-09.

Investments

If you are an investor and want to invest your money in some interesting and profitable project, the operator of Tinkoff Bank will help you at 8-800-755-27-56 (for foreign citizens 8-499-605-10-01). If you can't call, write to [email protected]

Business

A separate operator number has also been created for proposals on the topic of business: 8-800-755-11-10. For those who call from other countries, an individual hotline has been created 8-499-605-11-10. It is possible to communicate with the bank using e-mail: [email protected]

Debit cards and deposits

Do you have a debit card in hand and have problems that you are not able to solve on your own? Contact by phones:

• 8-800-755-25-50;
• 8-800-555-25-50; 8-495-645-59-19 (for other countries).

If you want to issue a debit card for yourself or make a deposit, call the specialists with your suggestions at 8-800-555-22-77.

If you do not want to communicate with the operator, write [email protected]

Credit cards and loans

If you have a credit card and have questions, or if you want to become its happy owner, there is a credit hotline for you:

• 8-800-555-10-10; 8-800-755-10-10; 8-495-648-11-11 (calls from other countries); 8-800-555-77-78.
• You need money to buy a home in the primary or secondary market, then there is a mortgage for you. Call the number: 8-800-555-77-75 and find out more about the offer.
• You urgently need a cash loan and you like the Tinkoff offer, contact the operators: 8-800-555-09-11.
• If you have any questions or would like to communicate in writing, then there is a mail for you: [email protected]

affiliate program

If you decide to become a partner of Oleg Tinkov and his young but promising bank, please contact the head office or write to [email protected] If you want to advertise, there is a separate email for you. [email protected]

Thus, Tinkoff Bank has created quite optimal conditions for cooperation and support for its customers, despite the fact that the company has only one office. The free hotline and e-mail are all designed to quickly and easily solve problems that have arisen. You can find full contacts and details

Founded in 2006, Tinkoff Bank is today the only largest Internet financial services provider in Russia that operates completely online without physical branches and offices. In 2016, the bank was recognized as the largest independent online financial institution in the world in terms of the number of clients. Thus, all monetary transactions are carried out by phone support or through a personal account on the bank's website.

Benefits of servicing Tinkoff Bank

By opting out of physical representation, help desk workers:

• Solve problems quickly and efficiently and answer questions by phone or online;
• Respond to customer calls within two minutes, as well as within a day to electronic requests;
• They provide all the necessary information and technical support for the products and services of the bank around the clock without breaks, holidays and weekends.

In addition, the bank's management is confident that today there is no need for financial support for full-fledged physical offices and representative offices of the company. Thus, completely abandoning them, the cost of customer service is significantly reduced, which in turn allows you to offer users more favorable conditions. Tinkoff Bank works closely with its partners and offers its customers to use their ATMs and terminals.

How to contact Tinkoff Bank support

There are several ways to contact contact center employees:

• In an online chat with a bank employee;
• By sending a written request to the postal address of the main office;

Tinkoff Bank head office address: 1st Volokolamsky proezd, 10, building 1, Moscow, 123060 Russia

• Submitting a feedback form;
• By telephone hotline;
• Through an online call from the site;
• By installing the bank's official bot in Telegram;
• Through official social media communities.

You can apply for a credit card from Tinkoff Bank with a limit of up to 300,000 ₽ and an interest-free period of up to 55 days

How to call Tinkoff Bank

Calls are made around the clock to the following contacts:

Tinkoff Bank support service: how to contact online

If you are unable to make an outgoing call to all of the above numbers, you can always contact the support staff online:

1. Make an online call from the bank's website, after connecting the microphone and headset of your device, as well as checking their proper operation.
2. Write to bank specialists in the special chat window.
3. Send your request through a special feedback form:

• Open the appropriate section on the official website of Tinkoff Bank;
• Specify the type of appeal;
• Describe your problem in detail;
• Upload the document if necessary;
• Specify personal data - full name, phone number and e-mail address to provide a response within 24 hours;
• Check the correctness of the entered data and send the application for processing.

Tinkoff Bank support service in social networks

Additionally, for the convenience of communicating with bank support staff, you can also install the Tinkoff Bank bot in the Telegram application on your smartphone or computer.

JSC "Tinkoff Bank" is a high-tech financial institution co-owned by Russian businessman Oleg Tinkov. This is an organization that uses a remote service system. It specializes in two key areas:

1. Cards.
2. Contributions.

Without the usual operational offices, the bank has developed an official website that has everything to meet the needs of customers.

For those who do not find answers to their questions, there is a free Tinkoff Bank hotline.

Hotline Tinkoff

Free phone Tinkoff Bank is on the main page of the site. By calling, the client receives answers to questions of an organizational nature related to lending, service and conditions for obtaining loans. Employees servicing the Tinkoff Bank phone number are available around the clock, correct and competent. This, in particular, is monitored by the security service, which has the opportunity to listen to the recording of the negotiations. Another aspect of its activities is countering fraudulent transactions, which also devotes a lot of time and money.

Hotline Competence

Based on the name, this service is engaged in operational activities. It helps to understand the nuances and subtleties. Its structure is a set of departments responsible for a certain segment of high-tech banking:

• credit cards;
• mortgage;
• questions about deposits and debit cards;
• their design and opening;
• cash loan;
• business service issues;
• issuance of credit cards.

Calling one of the numbers indicated on the official resource opens up the following opportunities for the client:

• submitting an application for a loan orally, specifying the rate and conditions for issuing a loan;
• emergency blocking of the card in case of loss by full name and passport data;
• checking the balance, clarifying the date and amount of the next payment on the loan product;
• obtaining background information on mortgages, deposits, office hours, requirements for a borrower, insurance and much more.

Online opening of deposits, applying for a loan, loan restructuring and issues related to the collection of overdue debts remain the most demanded aspect of the hotline's activity. Thanks to its efficiency, the bank occupies a worthy place among Russian and foreign competitors.