X5 hr tcx personal account of the employee crossroads. Why do you need a personal account?

Previously, you successfully activated your club card, now you need to read the instructions for use personal account Perekrestok Club. The personal account itself looks like this. If you have not yet registered a card, please read our instructions.

Crossroads – personal account designed for regular customers who are participants in the bonus program of the supermarket chain. Thanks to the profile, the cardholder will be able to check the balance and receive personal offers on promotions and sales.

Registration of a personal account

Activate card necessary as follows.

Step 1.

Follow the link https://my.perekrestok.ru/registration. On the page you should indicate the card number and click “Activate card”. Perekrestok cooperates with banks and has agreements with them total product – bank card. In this case, you must enter the number indicated in the lower left corner of the card in the field.

Step 2.

If the number is entered correctly, a form will appear to fill out, where you will need to indicate your personal data. These include: last name, first name, telephone number. Indicating your date of birth will be required to accrue increased bonuses during the holiday period. After double-checking the data, click “Submit”.

Step 3.

An SMS with a code will be sent to your phone number. You need to enter it in the empty field and check the box below indicating your agreement with the rules and agreement of the club.

At the last stage of activation, you will need to come up with a password that you must remember. This will be the key to log into your profile.

Two ways to log into your Perekrestok Personal Account

After registration Crossroads maps the user will be able to use personal account.

There are two ways to login.

Crossroads personal account login by card number

On the main page in the upper right corner find the button " Personal Area»;
select the “By map” tab;
enter the number;
specify a password;
confirm entry by sending the code sent by SMS;
click continue.

This method is convenient if the card is at hand. However, rewriting numbers is tiring.

Crossroads personal account login by phone number

select the appropriate tab in the login menu;
indicate a valid mobile phone number;
Receive an SMS and enter it in the empty field.

After confirmation it opens personal account My crossroads. The menu contains the participant’s profile, transaction history, accumulated points, personal stock and suggestions.

Personal account features

Perekrestok has a savings system. The buyer receives bonuses from each purchase to his account. The accumulated amount can be spent in any of the stores in the network. On the my perekrestok ru website, your personal account is registered by card number.

The created profile will allow you to:

register the card yourself;
participate in promotions and offers selected specifically for each user;
make changes without contacting store employees;
control expenses;
spend points on offers from partners of the Perekrestok retail chain.

Login to your personal account Perekrestok is user identification by card number. Therefore, it will not be possible to create an account without a plastic product.

Profile

On your profile page you can:

Find out the number of points you have accumulated
Change the list of favorite products; we have written a detailed article about this.
And most importantly, block the card if it is lost or no longer needed.

Operations history

On the transaction history page, you can see your points, when and for what purchases they were awarded to you.

Promotions and offers

Current promotions and offers from the Perekrestok store will appear here.

The shops

The official website allows you to use a card to find the location of the nearest supermarkets. By clicking on the icon, the user can view the exact address and operating hours.

Privilege

A club member has the opportunity not only to accumulate points and spend them in supermarkets of the retail chain. Having a Perekrestok card, users can receive discounts from the company's Partners, stickers, and discount coupons.

Exchange points

One accumulated bonus is equal to 10 kopecks. A buyer registered in his personal account at Perekrestok can buy goods with them in supermarkets of the distribution network, or from Partners, paying 100% of the value of the check or only part of the amount. This category does not include tobacco and alcohol products. When purchasing alcoholic beverages, you can write off only part of the cost - the markup that the store has set.

Please note that the operation is irreversible and is performed only if there are enough points in your account for the exchange.

Life Line Foundation

On this tab you can donate to the Life Line charity foundation. Perekrestok will double this amount and transfer it to the fund’s account!

A simple example of how to quickly activate a Perekrestok Club card via the Internet. Upon purchase, we receive an envelope containing a card and a questionnaire.

Photo of the Perekrestok Club card:

To activate the card we will use the Internet and your personal account. Since there are a lot of negative reviews about activation by phone: “it’s impossible to reach the loyalty program by phone!” and about filling out the form, which must be given to the cashier: “the form disappeared somewhere and the card remained inactivated.” So, let's go to the site: www.perekrestok.x5club.ru, then scroll down the page and in the lower right corner click on: Activate card.

We enter the card number (which is stamped on it, or take information from an additional receipt) and the activation code (in English, keyboard layout - EN) in the appropriate field.

We take the activation code from cash receipt(additional check) that we received when purchasing a Perekrestok Club card. If the receipt has not been saved, then we make any purchase with this card, and thus receive a receipt with a code and activate the card.

Next, we are thrown onto a page with a questionnaire. When filling it out, it is worth considering that: in accordance with current legislation and the Program Rules, I give my consent to the indefinite storage, processing and use of my personal data by the Operator, including outside the Russian Federation, solely within the framework and purposes of the Program.
* - required field. Enter your first and last name.

Enter your date of birth or select it from the constructor. By default, your date of birth is the password to access your personal account. You can change your password later, in your personal account.

We drive in mobile phone. Please indicate your mobile phone number correctly so that we can inform you about Club promotions, special discounts, additional privileges and changes in rules.
You can uncheck the boxes in the form, thereby refusing SMS alerts, and leave only email address email for contacts.
Don’t forget to check the box next to the text: In accordance with current legislation and the Program Rules... And click on the button: Save.

We receive information: The card has been successfully activated. Next, enter your loyalty card number and password. If we have not changed the password, then the default password is the date of birth that we indicated earlier in the application form. Date input format is DDMMYY without spaces. As an example, date of birth: 07/09/1956, then the password will look like this: 090756 (i.e. We take only the last two digits of the year of birth, and without dots between the dates).

And we get to our personal account:

For example, where we can check the card balance:

For contrast, here is a manual on how this kind of activation was done before: go to the website and click on the button at the bottom right: Join the club. A form opens in front of you, fill it out and print it out (on a printer). We put a signature and today's date on the form. We scan the completed form with signature. Then we send a graphic file with a scanned questionnaire by email to the address indicated on the website. On the same day, a letter is sent to your email address: “Your card has been activated.” As a result, I needed Internet access, a scanner, a printer and one sheet of A4 paper.
As we see, progress has reached the Crossroads and now there is no need to deal with such an anachronism.
*The number of remaining points in your Personal Account is updated in real time, and it takes time to change information about the last transaction.

Perekrestok is a large supermarket chain, part of the largest retailer in Russia X5 Retail Group. The company has more than five hundred representative stores throughout Russia. For regular customers, supermarkets offer a loyalty program, which can be activated and used through your personal account on the official website.

Clients can remotely manage all services online through the personal account system, which operates on the official website of the organization.

Personal account features

The Perekrestok club is a system of bonuses that customers receive when making purchases in the company’s stores. To become a member of the club, you need to purchase a club card. The following services are provided to the client in his personal account:

The picture shows where on the official Perekrestok website there is a registration block and login to the personal account of the club and online store

Activate the club's club card.
View your bonus points balance.
Study current bonus programs.
Connect new bonus cards.
Set up a notification system.
Make changes to your personal profile.

How to register in your personal account?

Registration of a club personal account is available only to club card holders. Having received such a card on the main page of the official website of the online store, in the site menu (see picture), select registration.

The system will offer the user two options on how to register in a personal account: in an online store, or in the Perekrestok club?

Select “Club Perekrestok” and the site will take you to the registration page. There, in the appropriate field, enter the number bonus card and click the “Activate Card” button. Next, fill out the form, after which your personal account will be activated.

Registration in the online store

To make purchases in the online store, select the appropriate item in the registration section. The site will open a registration form in the online store. Fill in all the required information and click the “Register” button.

The bonus program of the Perekrestok club allows you to use the available functions using an online tool - your personal account. Using your account will require pre-registration and activating the card on the official web portal.

Login to your personal account “My Crossroads”

By card number

Each plastic card is assigned a unique number, which is stamped on the front side. To log into the account, the consumer should indicate these numbers in the form that opens on the page https://my.perekrestok.ru/login.
Receive an SMS with a code from the system and enter it in the designated field to confirm the operation.
Important! According to reviews from club members, the dynamic code arrives with a delay of up to 20 minutes.

By phone number

If the card number option does not work, use an alternative algorithm. It consists of indicating telephone number, registered at the time of registration.
The system will send a text message with a code to your mobile phone. After entering it, you will find yourself in your personal account.

Personal account functionality

Profile. This section contains the basic information entered at the account registration stage. If necessary, you can make changes to the source data.

Operations history. Data on transactions with accrued points is recorded here. In other words, the category indicates how many bonuses were earned and written off against purchases. Conversion of bonuses into real funds occurs in automatic mode. In addition to the indicated information, the date of purchase and the location of the supermarket are viewed.

Options. One of the main functions is to view the expiration date of points. This way, the buyer will be able to use them up within the allotted period or take advantage of the offered discounts in full. It is worth considering that accumulated points are available to the cardholder for 12 months.

Supermarkets. Clicking on the item above opens a list of nearby stores with addresses and detailed map travel

Sponsored Products. This section includes information about products offered by TCX partners. Thanks to special agreements, customers have the opportunity to spend points in adjacent networks. For example, buy food at food outlets: Burger King or KFC.

“My Crossroads” is a convenient platform for Perekrestok Club cardholders, which allows them to track new promotions, view the number of accumulated points, spend them on purchasing goods in a store or other services, and much more. In this article, we will take a closer look at the capabilities of your personal account at Perekrestok, and also analyze all the technical difficulties.

perekrestok.ru— official website of the Perekrestok store

Why do you need a personal account?

First of all, for convenient organization of purchases and monitoring of accumulated points. Using this Perekrestok personal account, the cardholder can track:

recent transactions;
the buyer’s most “popular” products;
transaction history;
accumulated points;
promotions and offers from Perekrestok and much more.

The My Crossroads personal account is convenient service for regular customers of this chain of stores. With its help, the buyer can significantly save money on purchases by spending accumulated points or tracking profitable offer. In addition, Perekrestok allows you to spend points in other services (for example, L’Etoile, Litres, etc.).

Personal account features

Let's look at the full list of features available to us in the My Crossroads service. Let's go through each section.

home. Home page, demonstrating the most attractive promotions for the buyer.

Profile. In your profile, you can edit information about yourself, set up SMS notifications to receive advertising, change contact information, etc.

Operations history. There is a history of admission and a history of writing off accumulated points. Plus, here you can track the validity of the points received.

Promotions and offers. Full list promotions and offers from Perekrestok. The entire list of products is conveniently divided into categories, so we can select a section, for example, “Meat and Poultry,” and then view all available promotions. In addition to the updated price, the service shows the validity period of the promotion.

Shop. Identification of all Perekrestok chain stores in your city on Yandex Maps with opening hours and contacts.

Privilege. In this section you can see special promotions from partners of the Perekrestok store. For example, having accumulated 5000 points, we can spend them on books at Litres (exchange them for 500 rubles in an online bookstore).

Exchange points. Due to the fact that "Crossroads" created affiliate program, which includes many popular services, any owner club card can spend points on purchases at different commercial organizations: travel, cosmetics, books, Appliances and much more. Exchange of points is simple: register in bonus program partner (for example, S7 airlines), enter your unique number, enter the number of points and receive free miles.

Charity. “My Crossroads” allows you to participate in the charity program of the Life Line Foundation. Just enter the number of points you want to spend, and the money (doubled by Perekrestok) will be transferred to the organization’s account.

Gift Certificate. You can create a unique gift Certificate and put on it from 200 rubles to 3000. Unique design, denomination, recipient, delivery time - all this can be compiled independently.

Registration and login to your personal account

You have several options on how to register your Perekrestok personal account:

via the Internet (enter your full name and phone number; confirm the latter with an SMS code and gain access to your personal account);
through the support service (dial: 8-800-200-95-55, answer all the consultant’s questions, and then you will be provided with your login information);
through a form (you can fill out the form in the “Perekrestok” itself; it will be confirmed 20 days after filling it out);
through a mobile application (we will consider this method a little later).

After receiving the card, log into your personal account by phone number (confirm by SMS) or by card number (it is indicated in the lower left corner).

Once in your personal account, you can immediately go to “Profile Settings” to set up an alert or edit your personal data.

Mobile app

The “My Crossroads” personal account is available not only by logging in through a computer browser, but also by logging in through a mobile application (iOS, Android).

You can download the My Crossroads app from the AppStore or Google Play Market. The official website has links to applications.

Using the application we can:

track your balance and get points for “Favorite Products”;
learn about current promotions;
collect coupons;
find the nearest stores (geolocation must be enabled);
communicate with technical support via a mobile device.

Once we receive the card, we can activate it through the application. To do this, enter the card number and add personal data.

After this, you need to log into the application using your phone number. Enter the 4-digit code and click “Next”.

You can now view your points, collect stickers, and create coupons (show coupons as a QR code at checkout). You can also keep track of the latest promotions, add items to your favorites, create a shopping list and use the online supermarket with delivery options.

Customer support

If speak about mobile application, then it contains the “Support” item. In this case we can:

write a request (select the reason, indicate the email for feedback, add a photo, supermarket and message text);
call (number 8-800-200-95-55 ).

In the desktop version (in your computer browser), you can fill out a feedback form and also contact consultants by phone.

In addition, in the “Support” section there are a number of ready-made questions and answers - read them before calling or writing a request.

That's all, we have completely analyzed the interface and capabilities of the My Crossroads personal account. If you still have any questions, write them in the comments.