What kind of commission is this, Euroset? In Euroset communication shops you can comfortably and quickly pay for utilities through the CyberPlat® payment system ("CyberPlat") by transferring to free details.

Some will say that cellular subscribers in Russia have been “overfed” with freebies. On the other hand, the subscriber “feeds” the operator not just monthly, but most often weekly, and has the right to expect some privileges in addition to his payments. One way or another, with the exception of Internet banking, the most popular method of paying for a mobile phone among citizens (on the way home, while shopping...) remained payment terminals. And not all of them, but those that are installed in the showrooms of either the “native” operator or large retail chains - in St. Petersburg these are Svyaznoy and Euroset. But this situation may change very soon.

When planning to top up your mobile phone balance in a terminal located at Euroset, our readers, fortunately, noticed in time a warning about the commission charged. It is clear that 5 rubles once is not money, but taking into account the frequency of payments, this threatens to grow into a round sum.

It turned out that Euroset terminals have been accepting payments for cellular communications with a commission since the beginning of 2016. At the call center of the retail chain, we were told that the yellow machines installed in the showrooms actually belong not to Euroset, but to a partner company, and it is he who sets the commission.

We also received an official written response from Euroset representatives: “The terminal market has changed a lot since January 2016, and many companies that own terminal networks subsequently changed the conditions for accepting payments. Therefore, commissions have appeared on some payments. In the terminals installed in our showrooms, they are the minimum on the market, up to 5 rubles, regardless of the amount of payment for mobile communications. In other networks these commissions are much higher. But in any of our stores there is an alternative: at Euroset cash desks, all payments for communication services are made without commission for subscribers.”

There are several inaccuracies in this answer. Firstly, as you can see from the photo, the commission for an amount over 500 rubles is already 10 rubles. Secondly, at Euroset cash desks you can indeed top up your account for free, but not for all operators: payments to MTS are not accepted. Thirdly, “in other networks” is not always significantly higher - for example, in the same “Svyaznoy” the commission is still not charged.

A request to Comepay, whose logo is located on the terminal, received the following response: “Good afternoon! Self-service terminals do not belong to Campei LLC. The terminals belong to third parties. The Kampei Payment System does not set the amount of the commission charged. The size of the commission may vary depending on the time of payment, the amount of payment, as well as other conditions for making the payment determined by the supplier (provider) and other participants in the settlements. You can find out information about the amount of the commission, terms and conditions for crediting payments, as well as the contractor for the Offer to accept payments in the “Information” section on the terminal screen.”

Payment operatorComepay is most often limited to routine responses.
Photo from social network of reviews

Thus, in addition to the subscriber, at least four entities can be considered “settlement participants” when paying at the terminal: the company that owns the terminal network, the telecom operator, the payment system operator (in this case, Comepay) and the actual owner of the area where the terminal is installed ( Euroset). Judging by the information provided, for some reason the commission goes to the first of them. However, it will be difficult for the average person to find out exactly where the percentage of his payment goes: information about the owner of the terminal is hidden from the eyes of the payer.

Let us add that today there are still enough ways to top up your phone balance without additional fees. Using a bank card, this can be done through Internet banking or in your Personal Account on the website of your telecom operator. “Real” money - again in some ATMs, branches of Petroelectrosbyt. Previously, this type of service was practiced even in one of the large hypermarket chains.

The Euroset company is the largest seller of modern gadgets and various services, including making payments for various purposes from individuals in favor of third-party organizations. Currently, the company's client base is very extensive and For the convenience of users, it is possible to check the payment on a Euroset receipt (its status) in various ways. In this note, we will tell users about various ways to solve this problem, providing detailed instructions on how to perform the appropriate actions.

Being an intermediary in financial transactions between ordinary users and various organizations, the list of which is extremely extensive, the company Euroset accepts funds to pay for a variety of services.

On the Euroset you can not only purchase a modern gadget, but also make various payments

Using the services of the company, users can implement:

• payment for the use of mobile communications and the Internet;
• purchasing tickets on online services of the largest airlines in Russia;
• replenishment of electronic wallets;
• transfer of funds to a recipient in Russia and abroad;
• making mandatory payments under the loan agreement;
• payment for travel packages from the largest tour operators in the Russian Federation;
• payment for housing and communal services and fines, including traffic police;
• payment for goods from companies AmWay, Avon, MaryKay, KupiKupon, Biglion and make other payments.

Each user who has made a payment or transferred funds has the opportunity to check the status of the operation, and the payment can be verified in a convenient way for the client. The following brief instructions will help you do this correctly. Let us immediately note that it will not take you much time to complete the necessary actions, which is very convenient for every user.

Algorithm for checking payment status

To use the payment verification service, the user must go to to the official website of the Euroset company– euroset.ru. Here you need to select the “Services” tab, then go to the “Payments” tab and select the “Payment Verification” option.

Checking the payment status on the Euroset website takes a few minutes

After completing these steps the user is taken to a special form, where there are several empty fields. Here you will need to enter unique payment transaction data from the check. Each check issued in one of the Euroset company stores contains the following information:

• date and time of the payment transaction;
• payment identification number;
• coordinates (address and telephone number) of the office where the operation was performed;
• name of the service for which the payment was made;
• the amount of the commission fee (if any);
• the amount paid to pay for the service, as well as the currency in which the payment was made.

Important! The payer should focus on the identification number of the payment document (this is a combination of 10 digits) and the date the payment was completed. This data will need to be entered into the fields of the verification form mentioned earlier.

Direct payment verification is performed quite quickly, after which the user will see on the screen current status of the payment transaction(completed or not completed).

Payment verification requires ID and transaction date

Let us clarify that the option to verify payment by identification number is provided only in the full version of the site, when logging in from a computer or laptop. When logging into the site from a mobile device, at the bottom of the page you will need to go to the full-format version.

note that this service and the described procedure are applicable only for checking payments made in one of the Euroset offices!

A user making a payment through the Euroset cash desk should know that the completion of the transaction can be checked on the official website of the organization in favor of which the funds were transferred. Moreover, today this should not cause difficulties for users. Today, all large companies have their own websites, where it is possible to register a user’s personal account.

Although, if the user makes several payments at once, then visiting various sites for verification purposes is not entirely convenient. And, choosing to pay at one of the Euroset offices that accept payments, you only need to go to the official website intermediary

Most payments and transfers in Euroset are carried out without additional fees

Important! Today, almost all payment transactions by Euroset are carried out without additional commission fees. For certain types of transactions, a minimum commission is charged. Detailed information can be found directly at the time of payment from a salon employee.

It is advisable to note that verification of payment execution cannot affect the speed and timing of its execution. In the event that the payment was made quite a long time ago, but the funds never arrived in the organization’s account, the user will have to find out the reason for what happened.

This can happen for several reasons:

1. The delay/error in the transaction was due to the fault of an employee or equipment malfunction.
2. Due to failures in the payment system that was used to carry out the payment transaction (for example, RoboKassa, etc.)
3. Due to the fault of the company in whose favor the payment was made.
4. Due to the fault of the sender, who incorrectly indicated payment details (account number, agreement, etc.).

Any payment made on Euroset can be tracked on the company’s official website

What to do if the receipt was not saved

We described in detail how to check a Euroset payment by ID. But very often users do not save receipts, groundlessly believing that the payment receipt will not be useful to them.

How to check the status of a payment transaction if a receipt is lost? In this case, the problem becomes more complex, but still solvable. First of all, the user will have to deal with restoring the receipt itself. Why should he contact the office where the payment was made? Here he must tell in detail about the delay in the execution of the payment transaction. After presenting your passport and indicating the exact date of the payment transaction, the employee will restore the required receipt. Let us clarify that “check recovery” is not an entirely correct definition. In this case, we are talking about a copy of the payment document that is issued to the user.

In addition, the user has the opportunity request a copy of the payment document that was received when paying for services several months ago. Since modern cash terminals and advanced software are currently used, all printed receipts are duplicated on the server, where they are stored for 6 months in accordance with current rules.

If necessary, the user can contact the Euroset salon and request a copy of the payment document (check)

But in order to avoid such complications, you should save all payment documents. In general, again according to regulations, such documents must be kept for up to three years, so it is advisable to leave a receipt at least before payment is executed and funds are credited to the organization’s account, in whose favor it was performed. This will allow you to easily resolve the difficulties that arise with the delay in the execution of the payment transaction.

In contact with

BEST LOANS OF THIS MONTH

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Have you taken out a bank loan, issued or used a credit card? Are you planning to make a payment, but don’t have the free time to go to a bank branch? Find out how to repay a loan through Euroset.

Stop by the Euroset salon on the way home and top up your loan account without wasting any additional time.

In the Euroset salon you can pay for any loan. The list includes:

• 934 financial institutions (CFIs). For example: Cetelem, OTP Bank, Raiffeisenbank and others.
• 41 micro-finance organizations (MFOs). For example: House money, Debt and others.

You will find a complete list of financial institutions and microfinance organizations on the official website of the Euroset company in the “Services” section, “Financial services” tab.

When asking for help in paying off loans from a Euroset employee, you need to provide:

• details of the KFU or MFO (specified in the loan agreement);
• payment schedule;
• Your passport.

When you first contact, please complete the registration procedure:

1. Provide the Euroset employee with your documents and provide your mobile phone number.
2. Get a payment document template.
3. Check the details specified in the template.
4. If everything is correct, the funds will be credited to your account.
5. Save the receipt until the funds are credited to your account at the KFU or MFO.

Fast: registration takes no more than 5 minutes. Funds will arrive in your account within 3 business days from the date of your payment.

Profitable: the transfer commission is 1%, but not less than 50 rubles.

Comfortable: For subsequent calls, please provide your phone number. This will be enough to transfer your loan payment.

• by calling the 24-hour helpline: 8-495-211-07-00;
• on the official website of the Golden Crown system (you will need to enter the payment number indicated on your check).

Install the program and you can:

1. If you want to close the loan, you should make the final payment at the bank branch. Euroset employees do not have accurate information about the status of your loan account and the remaining amount of debt.
2. You can carry the payment document template with you. Show it to the employee, and he will use your money to repay the loan amount.
3. If your payment exceeds the amount of 15,000 rubles, be sure to take your passport with you.
4. If you cannot pay the loan yourself, please provide your details (phone number or payment code specified in the template) to your relative or friend. He will be able to make the payment for you.
5. In the Euroset store you can pay for loans from any bank. There is no geographical reference to the region. Therefore, while on a business trip in Kaluga, you can pay off a loan taken out in Tyumen.

Euroset is one of the most popular stores of various technical goods such as tablets and smartphones and related services. Since the store’s audience is large, Euroset strives to improve its service in order to avoid service gaps. In particular, for convenient handling of their funds, clients are given the opportunity to check payment by check. Let's talk about how to check a payment on a Euroset check.

Euroset is an intermediary in terms of payment for goods between buyers and various organizations that supply these goods. The list of these companies is long.

Money is accepted in the store as payment for a wide range of services. Using the store service, the client can:

• pay for telephone and Internet access;
• purchase air tickets on the official websites of Russian air carriers;
• top up your e-wallet;
• transfer money to another person located in Russia or abroad;
• pay the next loan amount;
• buy a tourist voucher;
• pay for housing and communal services;
• pay off a fine - for example, the traffic police;
• pay for goods from AmWay, Avon, MaryKay, etc.

After a financial transaction, any client can check the status of the payment. And there are several ways to do this. Let's look at these methods below.

Instructions

To use the payment status monitoring service, the user needs to go to the official Euroset resource (euroset.ru). Next – select “Services”, then – “Accepting payments”.

“Services” item on the Euroset website

Option “Accept payments”

Then you just have to click on the “Verify payment” option.

When the user completes the above steps, the form with empty fields for filling. There you need to type in the unique payment details from the receipt. All Euroset checks contain the following information:

• date (including time) of payment;
• number identifying the operation performed;
• address and contacts of the office where the payment was made;
• Name of service;
• the size of the commission (if there is one in this situation);
• how much money was paid as payment;
• currency.

Important! Particular attention should be paid to the identification number on the check, which is a combination of ten digits, and the date. They need to be typed into the fields of the proposed form.

Thus, now you know how the status is checked by ID and transaction number. The process itself does not take much time. As a result, the buyer will see current payment status: completed or not.

Peculiarities

The verification tool is available only when using the full version of the resource - i.e. when accessing the site from a personal computer or laptop. If you are using a mobile device, you will need to scroll down the page and select the full site format.

Important! The service is intended solely to check the status of a payment made in one of the Euroset stores.

You can also check the status on the website of the company in whose favor the payment was made through Euroset. This is not something complicated, because... Today, all large organizations are striving to develop their service and have websites where you can register a personal account.

True, if the buyer purchases more than one product, then it is better to use the Euroset website so as not to open several accounts at once on the resources of the selling companies.

Euroset does not charge most payments with commission. But there is still a small fee for some transactions. You can ask a store employee for this information.

Reasons for possible delay

It is important to understand that checking the status of an operation does not in any way speed up its completion. If the payment was made quite a long time ago, and the selling company has not yet received the money, you should try to find out why this situation has arisen.

Here list of reasons:

• the operation was delayed due to incorrect actions by a Euroset employee;
• a transaction error occurred – also on the part of the store (for example, due to a technical malfunction);
• failure in the functioning of the system chosen for payment (RoboKassa or another);
• the fault may lie with the organization whose service or product the client purchased;
• the client himself provided incorrect payment information (account number, etc.).

What payments can be tracked online?

It is useful to familiarize yourself with the list of goods and services whose status is available for tracking:

• mobile communication service;
• loans;
• insurance;
• transfer to the “Corn” card;
• transfer of money within Russia, countries of the former USSR, far abroad;
• purchasing and booking air and railway tickets;
• purchasing tourist vouchers and booking hotel apartments;
• payment for housing and communal services, TV, Internet;
• traffic police fines;
• transferring money to Qiwi, Yandex.Money, Webmoney, etc. wallets;
• orders from large chains like Oriflame, KupiKupon, Biglion, etc.

What to do if you lose a receipt

Very often, buyers neglect to temporarily save the receipt, thinking that everything will be fine anyway.

What if the check is lost or thrown out ahead of time? The situation, of course, is getting more complicated, but something can be done.

First, you need to restore the receipt. To do this, we go to the salon where the purchase was made. We tell the Euroset employee about the delay in payment and that the check is no longer there. If you present your passport and state the exact date of the operation, the check will be restored. At the same time, restoration means creating a copy of the old check.

It will be useful to know that, using a similar scheme, you can request a copy of the receipt received when purchasing a product or service three months ago. The law requires storing such data for six months.

Conclusion

To avoid additional difficulties, you need to keep the receipt for some time after purchase. This will help you understand in a timely manner and without leaving home why there was a delay in payment. When checking your payment status, please fill out the form fields carefully to ensure you receive the required information. Knowing how to track the receipt of payments, you will be aware of the progress of the transaction.

In contact with

You can pay for the loan through:

​Payment fee

Standard commission: 1% (not less than 50 rubles and not more than 200 rubles). There are a number of banks where there is no commission.

The exact commission for your bank can be found on the website.

​Deadline for receipt of money

​As a rule, enrollment occurs on the next business day.

For a number of Banks and non-credit organizations, enrollment has been implemented in ONLINE mode.

​Information​​​you need to repay the loan

Details for paying a loan in favor of your Bank can be found on the website.

To find out the terms of payment, enter the name or first letters of the bank or microfinance organization you are interested in on the website.

In the search results you will see available operations and a list of possible repayment channels. To view the payment terms, simply hover over the logo of the selected payment method.

Most often, to pay off a loan, you need to know:

• Name of bank/organization or BIC
• Contract/account/card number
• Recipient's name

​Loan payment via Internet banking or Mobile application​​​​

​To pay for a loan in Internet Banking or the Mobile Card Application you need:

1. Log in to the mobile application or Payment account
2. Click on the “Loan repayment” tab
3. Enter the name of the bank (organization) or BIC of the bank
4. Enter the required details and payment amount

Paying for a loan in the Svyaznoy salon

To pay for a loan in the Svyaznoy salon, the same data must be dictated. You need to have your passport with you. You DO NOT need to have the original loan agreement with you.

​Transfer to free bank details

If you need to transfer money to an individual or legal entity using bank details, then this function is for you!

You can make a transfer only in the Internet bank of the “Kukuruza” card.

To pay you will need:

• Log in to the Internet bank of the “Kukuruza” card
• Select the “Transfers by details” tab
• Enter the name of the bank or BIC, the name of the organization, INN, recipient's account, purpose of payment and payment amount.

You can find all this information in the agreement or request it from the bank where the loan was issued.

The transfer fee

• 1% minimum 50 rubles.

NO COMMISSION up to 100,000 rubles per calendar month, with the “Interest on balance” service activated. If you exceed 100,000 - 0.5% of the amount exceeding 100,000 rubles (but not less than 20 rubles and not more than 1000 rubles).

Deadline for receipt of money

Up to 3 working days.