Alfa bank credit card hotline phone number. Alpha Bank hotline

What can you find out?

By calling the Alfa Bank hotline for free: 8800-200-00-00 you can:

Besides toll free number Alfa Bank's hotline allows you to find out information on loans:

the amount of the smallest payment;
amount of debt;
specify the time for analysis of the application;
find out if your credit card is ready;
pay off debts by transfer financial resources from your bank account.

The same information can be found on the official website of Alfa Bank alfabank.ru.

How to use?

Hotline Alfa Bank allows you to resolve any issues that arise. Thanks to it, you can get comprehensive information about loans, mortgages and deposits, as well as many other bank services. By calling the phone number 8800-200-00-00, you must select the appropriate section and follow the instructions. Calls to the number are completely free, both for landline phones and from mobile phones for all phones registered in Russia.

If it is impossible to reach the Alfa Bank hotline at the above telephone number, for For calls from Moscow there is also a number: +7-495-788-88-78. It's not free. Calls are charged according to the operator's tariffs mobile communications. You can call it when you are abroad, as well as to contact the security service financial institution. In order to quickly block a lost bank card, you must select the “Block/unblock card” section in the voice menu.

For legal entities, you can call Alfa Bank's hotline free of charge at the phone number: 8800-100-77-33. This can be done from any corner of the country. This number is not intended for individuals. From Moscow, as well as from abroad, you can contact the support service by phone number: +7-495-755-58-58. Calls are paid according to the tariffs of the selected telecom operator.

Service capabilities

By calling the Alfa Bank hotline number, toll-free for individuals, you will be taken to a voice menu, each section of which is assigned to a specific number. So, let's look at the meaning of the keys:

No. 3 – quick blocking or unblocking of the card;
No. 4 – card activation using personal information;
No. 5 – status of the application for credit card or loan;
No. 7 – connection to SMS bank or authorization on the website;
No. 8 – information about bank services;
No. 9 – setting a PIN code on the card and other similar operations.

Online technical support

It is very easy to find out all the information you are interested in on the official website of Alfa Bank. Using Internet banking you can:

Registering for online banking is very easy - just follow the instructions that will be displayed on the official website. Examples are very clearly visible in the photo. If any difficulties arise with this, you can always contact the Alfa Bank hotline for support. Operators will always help solve problems with registration and logging into your personal account, as well as any other issues related to remote service bank card. Calls to the hotline can be made 24 hours a day.

There are situations when a bank client urgently needs to call an Alfa-Bank operator and discuss the issue with a live consultant. cannot provide comprehensive advice on all complex life situations. They answer only general questions, avoiding specific situations. But visiting an institution’s office is not always possible and often requires setting aside separate time. Alfa-Bank has several quick communication channels that you can call.

Alfa-Bank's network of branches is very developed in large cities. So from any one you can find a convenient route for yourself on how to get to the department.

You can get an online consultation with a specialist by calling free of charge at tel. 8 800 100-77-33. If the phone number from which the client is calling is registered in the region as a way to contact the bank, then it is worth remembering a simple set of numbers 8 800 200-00-00.

It is better to call within Moscow by phone. +7 495 78-888-78 from mobile free of charge. It serves residents of the capital as well as those who make calls from abroad. The bank's contact center automatically detects the numbers registered in it. They have a special priority. Also, special advantages are given to roaming calls.

Additional operations

In cases where the client wishes to carry out a number of operations directly through a telephone call, he must be prepared for the Alfa-Bank operator to ask additional questions, including asking for a code word. This is necessary for the safety of callers. After all, it can happen to anyone to lose their phone and it could end up in other hands.

When calling you should:

Dial the number;
Wait for connection with the operator;
If necessary, indicate the code word.

Whatever misunderstanding arises, Alfa-Bank employees recommend contacting them immediately and never forgetting the code word. The client’s response speed to all unforeseen situations determines his financial security and the ability of bank employees to help more quickly. In some cases, you will have to visit a bank branch in person. This will not be a problem, because Moscow has many of his offices.