Personal account mango telecom. Reviews about the service Mango-Office Mango office telephony

VATS is a tool for telephonization and efficiency improvement.

With MANGO OFFICE Virtual PBX, you will get more calls from customers, giving them the choice of how to contact your company, including free numbers. The voice menu will create an image of a serious company and help keep the client on the line, and the correct distribution of these calls within the company will increase the efficiency of their processing. Reports and statistics will provide the necessary information about working with customer calls in your company, and recording conversations will allow you to control and train salespeople.

CRM is a source of vital customer information.

CRM MANGO OFFICE is a source of vital information about the company's clients. You will keep it from the first contact and will supplement it at all stages, building long-term relationships with the client. This is an indispensable tool for upselling - after all, those who have already chosen your company once are more likely to make repeat purchases. Analytical reports will show you a complete picture of the sales funnel in the company and help you improve your work by showing strengths and weaknesses.

TsOV - control, processing and reports in real time.

With MANGO OFFICE Call Center you can see all calls and conversations in the company online. This will allow you to control the workload of employees so that calls are not lost. VIP clients will be served out of turn, because their loyalty is important for the company. You can connect to the conversation of any employee to help or control. You can get useful reports to evaluate the work of employees. Now telephony will no longer be a "black box"

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The Internet today is in almost every apartment and every owner of a modern smartphone. It provides many benefits in a variety of areas. For example, having access to the network, it is much easier and more comfortable to be served in telecommunications companies, because thanks to this, it becomes possible to manage your personal account online and on your own, and not constantly go to offices for the smallest issues.

The Mango Telecom company, which is one of the best SIP providers in Russia, has a personal account. All customers have free access to the service. To do this, they only need to have their own identifiers - login and password.

How to register a personal account Mango Telecom

Login and password are provided immediately after registration. Many will probably mistakenly assume that this is a long and complicated procedure. In fact, everything is quite the opposite. Registration is completed when you conclude an agreement with Mango Telecom. It prescribes all the basic rules of service and just indicates the identifiers from the remote work service with a personal account.

Login to your personal account Mango Telecom

The personal account service is located on the official website of Mango Telecom. So the first thing you need to do is switch to it. Then you simply enter your username and password into the empty fields of the authorization form. If the identifiers were entered correctly, when you click on the "Login" button, you will find yourself in your account.

There is also an option to reset your password here. This is provided by the developers on purpose, as clients often lose or forget their unique identifiers.

Login to your personal account Mango Telecom- https://lk.mango-office.ru .

Features of the personal account Mango Telecom

Consideration of the possibilities of the personal account of Mango Telecom causes only positive emotions. After all, with the help of the service you can do a variety of things. It implements the following functions:
- Obtaining comprehensive financial information on the personal account;
- View the history of payments and expenses, print out statements;
- Detailing calls and viewing statistics on other services;
- Replenishment of the account online;
- Flexible configuration of the service at will;
- Connecting new options and services, changing versions of certain products and much more.

I'll tell you a little about how I met mango. I opened a split-systems store, there were a large number of calls during the season, six mobile phones for three managers was not very convenient. A lot of money was spent on communications. I was looking for an alternative, but there was almost no time to deal only with this issue. One fine day, when the sun was at its zenith, and it was possible to go outside only to go back to the office, I got a call from the manager from some mango, there was no time, and asked me to call back later, after hours. In the evening, when it was already possible to be on the street and breathe calmly, this seller called me, began to offer a single phone number that can receive at least 10 calls at the same time, while setting up various functions on this number, I was more interested in recording calls, so How can you not simply write down information? We talked productively, for about 15 minutes, but I still had questions about how it would all work, for which I was offered a meeting, where he promised to show everything clearly. I understood that I had to do something with incoming calls and I agreed. They arrived a day later in the morning to my office, an engineer on a laptop began to demonstrate to me what, in fact, I needed. Technically told how it will all happen and calculated the cost. I asked for time to think and evaluate the real benefits. After sitting at home and assessing the situation that develops in the season, I realized that what I was looking for came to me. Call two days later. The mango manager called and found out if everything was clear to me. After talking with him, we came to the conclusion that I decided to connect and try. To be honest, my work was greatly unloaded, now I had one phone number, which received the entire flow of calls that managers processed on special phones, even missed calls from customers who did not wait for an answer, we could process, since there is some statistics that shows all received calls. Well, to summarize everything, then I went into the "battle" with a shield and a sword. Now, of course, it’s not the season, there was time and I decided to see what other people write. To be honest, I don't understand where the negativity comes from. It is probably easier for someone to sit on a mobile number and look in a narrow direction, while it is difficult for such people to twist their personal account a little and try to figure it out on their own. In summing up, I want to say one thing - for those who want to go up, it is enough to expand their boundaries and follow innovations. Maybe someone will find this review useful. I think it's not that hard to put some money out of your budget to try something new and see how it works, and you can always switch off even if it doesn't work. Thanks for reading my review.

Short description

A huge range of virtual PBX services, which can also be combined with CRM and call center from Mango Office. Connecting the number instantly after payment, i.e. start using the number.

Suitable for individuals and companies that want to quickly connect, set up and create a virtual number network with many features.

Detailed description

The main direction of Mango Office services is cloud services in ip-telephony. In other words, remote access to the maximum possible number of PBX services. At the moment, it is the leader in this area in terms of the number of services provided and active subscribers. According to various estimates, it occupies from 40 to 50 percent of the “virtual” telephony market.

The rooms are sold according to the agency scheme with MTT (for 8 800 code 555 and 333) with a negative mark-up of half the cost of the room, this amount is compensated by additional. services and customer loyalty.

Location: main office: Moscow, second office: St. Petersburg.

A discount

To receive a discount, you must fill out the form.

Main rating Points
Numbers: 8 800, 495, 499, 812, 831, 863, 343, 843, 351, 846, 383, 473, 861, 342, 391 30
Discounts: Voice greeting and setting up a personal account or 5% of the tariff for 4 months. 15+5=20
Prices: Low 15
Tariffs: Per minute 2
Virtual PBX: High level 15
Registration: Individuals from any country, legal entities only residents of the Russian Federation 8
Number of employees Mango-Office: 300 30
Date of foundation: 2000 42
Number of Mango-Office clients: 30000 90
Additionally Points
The first in Russia began to provide cloud technologies in the field of telecommunications, up to 60% of the virtual PBX market, according to J&P estimates for 2012, 2013. 50
Registration for a passport of a citizen of any country in the world 10
Number activation instantly after payment 10
All settings can be made independently in your personal account, changes become active instantly 10
18 payment methods 18
The widest range of settings, almost completely imitating ATS 15
A link (top right) in each section of your personal account with a detailed description of the section, as well as a separate site with a description of all aspects of work in the form of Wikipedia. 15
Overall Rating– Total points 380

Additionally

- Room rate
Most of the numbers are sold at a loss for Mango Telecom, for example, number 8 800 is sold for half the minimum price.

- Virtual PBX
Mango Office was the first in the virtual PBX market and has received many awards for this product.
In general terms, this is expressed in a greater study of the personal account and the functioning of the virtual PBX. As a rule, a personal account is intuitive for people who have not previously used such a service.

- reference Information
At the top right there is a link to help, which corresponds to the section in which you are currently located. There is also a site in the form of Wikipedia, which contains a detailed description of the equipment settings and other aspects of using Mango Office.

Connection to Mango Office

1. First option (simple):-

2. Second option:

Enter your contact details and desired number if required.

You can also choose a discount option:

Voice greeting - 30 seconds of recording without musical accompaniment of any speaker, cost 800 rubles. Enter the name of the speaker in the text field, you can select the speaker in the section
- 5% of the tariff for 4 months: - all your per-minute payments in excess of the subscription fee are also taken into account here. To select, simply check the box.

Connection procedure:

1. Fill out the form. If integration with is required, check Advanced.

2. We send a list of numbers. Register an account with the number of your choice.

3. Login and password are sent to your email.

4. After payment by any of 18 methods, the number instantly becomes active, the personal account settings will expand.

Payments are made on the 15th of the next month, a voice greeting within two business days.

If you have any questions.

Mango Telecom develops and implements business communications based on cloud technologies. Clients who have concluded an agreement with the company, in addition to the selected services or product, receive a pass to the Mango Telecom personal account on the official website.

The company's main product line, called "Mango Office", includes Virtual PBX, Cloud CRM and Call Center.

You can also purchase FMC SIM cards, the "Call from the site" widget, free hotline numbers 8-800, landline and multichannel numbers, SIP phones and other equipment from Mango Telecom.

Possibilities of a personal account

  • Replenishment of a personal account online with bank cards using the payment systems Chronopay, Yandex Money, Webmoney Transfer.
  • Linking more than one product of the Mango Office series to a personal account.
  • Work with the account of the client of the online store.
  • Register of financial documents for services.
  • Log of all calls.
  • Subscription to additional services and its cancellation.
  • Connecting / disconnecting telephone numbers.
  • Change the version of the product you are using.
  • Carrying out individual service settings.
  • Consulting with technical support operators.

Registration and login to your personal account

The system provides the user with a password entry to the Mango Telecom personal account, indicating the personal account number as a login.

You can start using Mango Telecom services:

  • By calling the hotline.
  • By subscribing to the service through the online store.
  • Leaving a request for a call back from the operator on the site.

In the process of drawing up the contract, the client is provided with information to enter the Mango Telecom personal account, a separate registration is not required. In the case of connecting a virtual PBX through an online store, the login and password are sent to the email in the registration message.

A forgotten password can be received by email using the recovery form available at the link "Forgot your password?" from the login page to your personal account Mango Telecom. You need to fill in the form fields by entering the personal account number and email address from the contract.

Instructions by which you can recover your account password or receive a new one by email that differs from the one used during registration:

  1. Download from the site an application form for providing a password and login.
  2. Fill out an application:
    • A private person backs up the document with a personal signature and scans of the spread of the passport and its registration page.
    • The application from the organization must bear its seal and the signature of the general director.
  3. Scan the application and email it to [email protected] along with a brief summary of the problem. The password will come in the reply message.