Change the password on the bank card. Where and how to change the PIN-code on the card? How do I choose a password? Will the bank office help

Finance needs protection, perhaps no less than state secrets. Since they are owned by millions of Russian citizens who keep their hard-earned savings in banks and receive through them wages... Therefore, everyone who opened an account with Sberbank of the Russian Federation or others of the same financial institutions, must remember the four digits of his bank card. This is the key to open access to receiving them through ATMs. Its name is PIN. We will tell you in this article about in what cases it is necessary to change it and how to change the PIN-code on the Sberbank card through Sberbank online.

Citizens do not even remember, another long name is an analogue electronic signature to perform banking and monetary transactions. But just simply: personal access to the ATM to withdraw money. Financiers consider it to be the primary security measure for any modern plastic carton and to protect savings from fraudsters. This Latin abbreviation is the same as Russian, and stands for Personal Identification Number - personal identification number.

It was invented by the Scotsman Goodfellow more than half a century ago. Together with him, a talented engineer designed a semblance of the current ATM, from which money could be received with a cardboard processed with radioactive carbon numbering (PIN-code).

The memory of modern depositors is different, it often fails when entering a PIN code, and it is not recommended to write it down on paper due to the possibility of falling into the hands of fraudsters. Then the clients of the financial institution contact the branches of Sberbank personally or via the Internet to Sberbank online with the question of how to change the pin code.

How to get your PIN back

There will be no difficulties in this. How to change the pin code on a Sberbank card and why replacements are required:

accidentally or deliberately, the secret of the card became known to a stranger;
four digits are difficult to memorize and create problems when accessing an ATM. This is exactly the combination that the cardholder himself does not create, but is issued by the bank;
a person has several cards and wants to have one password numbering for everyone.

When changing the key is not possible

In case of forgetfulness of a bank client, when he does not remember the combination of four numbers. It is necessary to write an application at the bank office for the issue new card, because the PIN code is not in the internal bank network. Have a passport with you. You will have to pay for the re-issue of the card according to the current tariff. The amount depends on the type of your card. Issuance of a new card with data saving is free for VIP-clients. Please note: you do not know the PIN code, but you can post all kinds of payments through the Sberbank Online system. For example, transfer your entire amount to a relative's card and he will help you withdraw from it for you. It will take up to ten days to wait. But there is such a service in which money is issued instantly - "Momentum".

Sequencing

You can change the code at a Sberbank branch or at an ATM equipped with the corresponding function. How to change the password on the Sberbank card online? It is impossible to do this in the Sberbank Online service, since only the cardholder has to enter a valid code.

You will have to carry out such an operation not virtually, but actually at an ATM. There are two easy ways.

insert the card into the slot of the ATM and enter the PIN;
call the "Personal Account" on the menu;
in the line "Change PIN-code" enter the desired four digits and confirm them in the field below.

Wait for the message about the code change. You will receive the confirmation on the check issued by the ATM.

card at an ATM;
select "Information and Service";
the line "Change PIN-code" will open;
then everything is as in the first option, and you will also receive a check with a notice of the change.

Important. From now on, in both cases, you should not enter the previous PIN-code.

Memo for forgetful clients

Responsibly enter the new cipher, since you are not used to numbers yet. Do not use dates, birthdays of the bank client and his family members for the four digits. As well as numbers in order or one is repeated four times. Do not write down the new PIN-code on a piece of paper and do not carry it next to the card. Fraudsters have gotten their hands on the codes for other people's money. When entering the code, keep outsiders away from you. If you find it difficult to navigate the ATM menu - the sun gets in the way or you forgot your glasses at home, do not ask for help from strangers.

Forgot your password, you cannot go to the bank office yet

The way out is this. Buy on the Internet, through Internet banking. In the latter case, there should be mobile bank, one-time passwords or CVV2 from the card. Up to a dozen of such actions are possible only after identifying the client, that is, you. You will have to enter personal data encoded upon receipt of the card.

Important. Forgotten code, as mentioned above, needs to be restored. And it is not in the bank's database, and none of the office workers will be able to help, as well as change the password on the Sberbank card through Sberbank online.

We will suggest options

If you keep the bank documents received when the card was issued, find an envelope with an individual cipher of the same four digits. Store it in a safe or away from prying eyes.

If this option is not suitable, go to the bank and prepare the data for card reissue, as described above. Be sure to change the bank code to the usual combination.

A little trick for scammers. Write the wrong code on the plastic. The one who finds it will not be able to get anything on it.

And if the pin code is the other way around

There is a message on the Internet that twelve years ago such a rumor was launched: entering the PIN code at the ATM in the reverse order will call the police to this place. This is when you are forcibly forced to enter a PIN code on your card, and you run it the other way around. The ATM, they say, will seize the card and stop the withdrawal process Money... While these are only rumors, there is no confirmation. And the intruders who have taken you as a hostage will be recorded by the ATM video camera. You will have to stay near the ATM so that at least one of them gets into the lens. Suggest someone to dial the code. This will facilitate the return of the money stolen from you.

Many people use bank cards, and this is not surprising, because they bring convenience and simplicity into our life, but there are some inconveniences associated with a PIN code, including its loss. In this article, we will consider what actions can be performed with the pin code of your card.

PIN-code issuance scheme

Upon receipt of a bank card, the client is issued a sealed envelope with all the necessary data on the card, including the password. The bank, after studying all the information, recommends that this envelope be destroyed. If the client has neglected the offer, then forgetting the password will be able to view it there. Otherwise, the PIN code of the Sberbank card must be changed.

How to do it?

To change the password, you need to contact the bank branch, where you write a statement, and you will have to replace the bank card itself. When releasing a new card, you may encounter some peculiarities:

Card change is made within 14 calendar days;
Replacement is free, but you will have to pay a fine for forgetfulness;
In some cases, password recovery is specified in the agreement. To do this, you need to remember the code word. When contacting the bank (you need to take your passport, card with you), name the secret word, and the replacement will be done automatically.

Currently, there is a procedure for using your own PIN code for a Sberbank card, usually consisting of numbers that are hard to forget. For example, date of birth, or other memorable figures.

There are also situations when the client thinks that the password given by the bank is unsafe and he would like to change it.

This procedure has appeared relatively recently. To change the code for accessing a card using an ATM, you need to know your current password.

You need to insert the card into the ATM, select the "Information and Service" section, then the "Change PIN-code" item, and type a new password twice, after which you will receive a notification about the password change, and the ATM will also issue a check on the operation performed.

Please note that in this way it will not be possible to change the code under the following circumstances:

Less than 40 days remain until the end of the card validity period;
In case you do not remember the password.

You should not use memorable dates (dates of birth, weddings, etc.) in the PIN code, because they may be known to many people.
Use the same numbers or a set of numbers, as such codes are easy for fraudsters to find.
Try not to show or dial the PIN code in front of unauthorized persons.

The password can be changed the next day after activating the card.

Remember that the security of your funds is entirely up to you, so if there is the slightest suspicion that unauthorized persons know your password, immediately change the pin code of the Sberbank card using the indicated methods!

Pin (PIN) code - a four-digit digital password, with which the holder of a plastic card can withdraw his funds from an ATM, pay with a card in a store, etc. Unlike the three-digit CVC / CVV2 code, which is displayed on the back of the plastic carrier, the PIN is confidential. It is contained in a paper envelope, which is handed out to the client at the same time as the card. Nowhere in the system given password from the card is not fixed.

How to recover the pin code of a Sberbank card?

Sberbank does not provide an opportunity to recover a forgotten PIN code from a credit, debit, pension and any other bank card. If you forgot your password, try to find the envelope in which you received the plastic. It is listed only there.

In the bank's system, and even more so in your personal account Sberbank Online, the pin code from the card is not stored.

In this regard, it makes no sense to call the hotline or service number 900, as well as go to the bank branch itself in order to receive a pin code from an employee of a financial institution.

If you have forgotten the PIN code of your Sberbank card, it is impossible to recover it. You need to block the plastic and order. Try to remember next time given by the bank a combination of numbers or change it to a password closer to you.

Sberbank allows changing the PIN code of the card only with the help of an ATM.

Ways to change the pin code of a Sberbank card

It is impossible to restore the forgotten PIN-code of the Sberbank card, so if it is difficult to remember it, change it immediately after receiving the plastic. This can be done using an ATM. For this:

Insert the plastic into the self-service device and enter the old pin code;
From the main OSD menu, click "Information and Services";
"Change the PIN-code of the card";
Re-enter the old password;
Now enter the new combination of numbers twice and complete the operation.

Important: to change the pin code, you must remember the current code and have a card with you. When entering a new PIN-code, do not indicate easy combinations like 4 identical numbers or the sequence 1234. Date of birth is also an unreliable password.

Through Sberbank Online

Personal account Sberbank Online gives the right to perform various transactions with accounts. You can transfer money between your own accounts, or to cards of other banks, pay off loans / fines / utility bills, pay for the phone and the Internet, but you cannot change the card pin code!

Why does Sberbank not allow changing the PIN code through Internet banking?

Firstly, the PIN code does not appear anywhere in Internet transactions. It is designed to perform real, not virtual actions with the map:
- cash withdrawal, account verification, ATM transfers;
- payment by card in the store.
Secondly, Internet channels are more vulnerable than traditional terminals and ATMs. Taking care of financial security customers, banks do not allow changing the PIN code via the Internet.

Via SMS to number 900

If you wish, you can change the pin code.

For this:

Go to the "Start" menu - "Control Panel" - "Rootken Control Panel".
Click the Enter PIN-code button, enter your current PIN-code, click OK.
In the Manage PIN-codes tab, click the "Change" button, enter a new PIN-code.

Do not forget the new PIN-code, because no one can tell you.

JaCarta SE / LT

To change the PIN-code of the User of the PKI \ GOST part:

1.In the Unified JaCarta client click on the button "Switch to user mode"

3. Enter the Current User PIN, New User PIN, confirm it and click on the "Execute" button

4. A message about the successful change of the PIN code should appear.

To change the PIN-code of the Administrator of the PKI \ GOST part:

1. In the Jacarta Single Client, click on the "Switch to Administration Mode" button

2. Select the required PKI \ GOST section

3. Click on the "Change Admin PIN" button

4. Enter the old PIN-code of the Administrator, new PIN-codes of the Administrator and click on the "Execute" button.

5. A message about the successful change of the PIN code should appear.

Pin code is a password that restricts third parties' access to funds on the bank card. Thanks to him, only the owner can use the money. The code is set by Sberbank and issued in a sealed envelope, or indicated by the client himself at the time of receiving the card. In most cases, holders leave a preset password. However, sometimes a change is required. How and why you can change the PIN code, read below.

The user wants to install a code that is convenient for him. Some find it difficult to memorize a combination of numbers, especially if they have at their disposal several plastic cards, each with its own password. The problem will be solved by setting a new pin-code, as which you can select memorable numbers.
There are doubts about safety. It is recommended to change the password from the bank card at the slightest suspicion that an outsider has learned it.
Loss of card and pin code at the same time. Some users keep a piece of password near the card, for example, in their wallet. Thus, if the wallet is lost, the attacker gains full access to the funds. Recommended actions - immediate blocking and re-issue of the card: with an updated number and pin.

When is replacement not possible?

Please note that you cannot change the PIN code if the password has been forgotten or lost, and there is no way to recover it. The pin is not saved in the database. Re-issue of the card and receipt of a new password will be required.

Can I change the code through Sberbank-online?

Sorry, currently change the password from the debit or credit card via Internet Banking is not possible. Sberbank refused this function for security reasons, since the online sphere does not provide a 100% guarantee of data protection.

Replacing the code in the Sberbank office

The easiest way to reset your password is to contact one of the bank's managers. To do this, you need to visit any branch, get an electronic ticket and wait for an invitation to the office or to the window.

Attention! Operations with personal contact are made only with a passport!

Also, in order to change the pin code of a Sberbank card, you may need a code word (set by the user when ordering and receiving a card) and an old password, as well as filling out an application. The user will only have to follow the manager's prompts.

Remember that if the previous code is lost, no replacement is made. The bank's specialist will offer to fill out an application for card reissue.

Change PIN via ATM: step by step instructions

This method is the most popular and affordable. To do this, you will need a branded Sberbank ATM or a self-service terminal, which can be found at any branch. The procedure is as follows.

Insert the card into the ATM, enter the pin code. If you cannot remember it, contact the manager of the organization with a request to reissue the card.
Go to Personal Area, select "Change card pin-code".
Enter the new number combination twice.
Wait until it changes and a receipt confirming the operation is issued.

Done, now you can use the card with the new password.

You can change the PIN code through an ATM in just a few minutes, and without long waiting in line, therefore this way preferred by most banking clients.

If you need help working with an ATM, you can request it from a bank consultant.

Note! For security reasons, do not trust third parties to enter the PIN code! Ask your assistant to turn away or cover the keyboard with your palm.

Memo for choosing a code

Choosing a reliable password for a bank card is a crucial moment. Remember that sometimes fraud with card accounts can even come from close people, so the pin should be meaningful and understandable only to the cardholder. So, we do not recommend using in this capacity:

date of birth, your own or relatives and friends;
four digits in order or in reverse order;
four identical numbers in a row;
part of the card number.

Of course, you can use significant numbers (phone, date, address), but you need to modify or supplement them. For example: three-digit apartment number and favorite number, last two digits phone number and birthday, etc. These passwords are easy to remember - but much more difficult to guess.

do not share it with third parties;
store the pin separately from the card;
cover the keyboard of the ATM or terminal when entering the password;
do not enter the code if it is visible to another person;
enter the pin yourself.

Also remember that Sberbank employees never ask for a client's PIN code! The actions described are illegal and indicative of fraud.

If you solve password problems debit card does not work, it is recommended to request support at the nearest branch or hotline. For example, if the ATM displays an error message when entering the correct PIN code. The reasons for this situation may be:

forgotten password;
faulty ATM;
damaged bank card.

If the reason for the error is an incorrect or forgotten password, we do not recommend trying to remember it by brute-force at an ATM: after entering the wrong numbers three times, the card is blocked for a day.

If the reason is a malfunction of the equipment or the card itself, contact the bank employees or call hotline and follow the further instructions.